Assistant Boutique Manager
2 months ago
At Jo Malone London, we're seeking a talented and ambitious individual to join our team as an Assistant Boutique Manager. As a key member of our retail team, you'll play a vital role in driving sales, delivering exceptional customer service, and contributing to the success of our boutique.
About the Role
We're looking for someone who is passionate about retail, has a flair for coaching and mentoring, and is driven to achieve sales and customer service targets. As an Assistant Boutique Manager, you'll be responsible for:
- Supporting the Boutique Manager in leading and developing our team of Sales Advisors
- Creating and executing in-store events that drive sales and customer engagement
- Coaching and mentoring Sales Advisors to achieve their full potential
- Managing inventory, cash reconciliation, and other retail operations tasks
What We Offer
As a member of our team, you'll enjoy a competitive salary, commission scheme eligibility, annual leave, and a range of benefits, including product discounts, mental health wellbeing initiatives, and extensive training and development opportunities.
Requirements
To be successful in this role, you'll need:
- Proven retail experience at Supervisor or above level, preferably within beauty
- The ability to provide inspirational, authentic, and personalized customer service
- Experience of creating and executing in-store events
- Experience of coaching and mentoring others to achieve their full potential
- A drive to achieve sales and customer service targets
- Retail operations experience, including inventory management and cash reconciliation
Join Our Team
At Jo Malone London, we're committed to creating a diverse and inclusive work environment that values and respects all employees. If you're a motivated and ambitious individual who is passionate about retail and customer service, we'd love to hear from you.
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