Assistant Boutique Manager

3 weeks ago

Liverpool, Liverpool, United Kingdom Jo Malone London Full time
Unlock Your Potential as an Assistant Boutique Manager at Jo Malone London

At Jo Malone London, we're on a mission to create a world where fragrance is a part of everyday life. As an Assistant Boutique Manager, you'll play a key role in helping us achieve this vision by leading, coaching, and developing our team of Sales Advisors to deliver exceptional customer service and drive sales growth.

About the Role

  • Support the Boutique Manager in leading the team to achieve sales, customer service, and operational targets
  • Develop and execute in-store events to drive customer engagement and sales
  • Coach and mentor Sales Advisors to reach their full potential and succeed in their roles
  • Ensure the smooth running of the store, including inventory management and cash reconciliation
  • Collaborate with the team to create a positive and inclusive store environment

What We Offer

  • Competitive industry salary and commission scheme eligibility
  • Annual leave and family leave, plus product discount and staff product concession
  • Mental health wellbeing initiatives and benefits platform with exclusive discounts
  • Extensive training and development opportunities to help you grow your career

About Us

At Jo Malone London, we're committed to being an inclusive and diverse beauty company. We believe in respecting and caring for our employees, communities, and consumers, and we're dedicated to creating a workplace where everyone feels valued and empowered to succeed.

Qualifications

  • Proven retail experience at Supervisor or above level, preferably within beauty
  • Ability to provide inspirational, authentic, and personalized customer service
  • Experience of creating and executing in-store events
  • Experience of coaching and mentoring others to achieve their full potential
  • Drive to achieve sales and customer service targets
  • Retail operations experience, including inventory management and cash reconciliation
  • Flexible availability across days and hours
  • Proficient in Microsoft Office

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