Custom Program Manager
3 days ago
The role of Global Custom Program Manager is a key head office position responsible for developing and growing the global custom program. This includes our services of Made to Measure and Made to Order products across key categories such as Bespoke, Tailoring, Shirting, Knitwear, Leathergoods, and Shoes.
Key Responsibilities
This multi-disciplined role requires collaboration with HQ teams on program building and administration. Key responsibilities include:
- Delivering market Trunk shows and sales globally, in addition to regional team training.
- Cultivating the Alfred Dunhill experience through seasonal Trunk Shows across territories, working with regional teams to execute this experience.
- Administrative duties involve creating presentations and building sales reports to monitor performance.
- Knowledge of SAP is required, but training will be provided.
- Developing and delivering the training program to staff globally, enhancing knowledge and increasing the number of people in the network who can provide the Made to Measure experience, working with the Global Training Manager to support educational roll-out.
- Managing all point-of-sale collateral for the Custom program and ensuring timely delivery of seasonal tools (SKU's, prices, swatches etc.).
- Collaborating with Merchandising and Product development teams to develop seasonal range planning and stock management of all fabrics, trims, and components, incorporating market knowledge and competitor feedback to support seasonal planning.
- Developing and managing a critical path for the entire Alfred Dunhill Custom program.
- Maintaining day-to-day liaison with regions to ensure efficient management of all processes.
Salary: The estimated salary for this position is around $120,000 per year, based on industry standards and location considerations.
Benefits
As a member of the Richemont team, you will enjoy a comprehensive benefits package, including health insurance, retirement plans, and opportunities for career growth and professional development.
Requirements
To be successful in this role, you will need:
- A strong background in luxury goods or a related field.
- Excellent communication and project management skills.
- Ability to work effectively in a fast-paced, international environment.
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