TikTok EMEA Customer Service Program Manager

About TikTokTikTok is the leading destination for short-form mobile video, with global headquarters in Los Angeles and Singapore, and offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.E-commerce Governance and Experience TeamWe are a global team striving to achieve full satisfaction from customers, promoting a sustainable...

About TikTokTikTok is the leading short-form mobile video platform with global headquarters in Los Angeles and Singapore. Our offices are located in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop.The RoleWe are seeking a...

TikTok is seeking a highly skilled French-speaking Training Program Manager to join its EMEA Moderation team. This role will focus on policy training and staff knowledge management, ensuring that TikTok's moderators have the necessary skills and expertise to deliver high-quality results.Key Responsibilities:Develop and implement training programs to enhance...

TikTok is a leading destination for short-form mobile video with global headquarters in Los Angeles and Singapore. Our offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.The Governance and Experience team is responsible for ensuring our marketplace is safe and trustworthy for users, sellers, and creators. We value user...

TikTok Shop UK Operations Team LeadWe are seeking an experienced Program Manager to lead our Operations team in TikTok Shop UK. The successful candidate will have a strong background in program management, e-commerce, and customer support.The role involves overseeing the performance of a team of external customer support agents, project managing their...

E-commerce Governance Lead Job ResponsibilitiesWe are looking for an E-commerce Governance Lead to join our team at TikTok. The successful candidate will be responsible for leading the development and implementation of risk management controls for seller onboarding on TikTok Shop in the UK and across EMEA.As a key member of our Seller Governance team, you...

Job OverviewWe are seeking a highly skilled Risk Management Specialist to join our Ecommerce Governance team at TikTok. This role will oversee and implement risk management controls for seller onboarding on TikTok Shop in the UK and across EMEA.

TikTok is a leader in short-form mobile video with offices in major cities worldwide, including Los Angeles, Singapore, New York, London, and Tokyo.The Governance and Experience team focuses on creating a safe and trustworthy marketplace for users, sellers, and creators, prioritizing user satisfaction and quality.This role involves risk assessment, policy...

About TikTokTikTok is the leading destination for short-form mobile video. Our mission is to deliver trustworthy and excellent service experiences for every user of TikTok Shop.About the role:Conduct analysis and draft existing and new moderation guidelines for sellers, products and contents with a focus on safety issues such as fraud, counterfeit products...

About the PositionThis is an exciting opportunity to join TikTok's global team as a Moderation Program Manager in the EMEA region. As a key member of our team, you will play a critical role in ensuring high-quality moderation across our platform.Key ResponsibilitiesDevelop and implement effective moderation strategies to improve quality and reduce...

TikTok seeks a skilled Regional Crisis Manager to advance its Crisis Management program for EMEA. This key role will involve collaborating with regional partners and senior business leaders to build trust and awareness of the program, enhancing user experience, and driving further improvement.The successful candidate will be responsible for...

Join our dynamic team at TikTok EMEA as we strive to become the leading destination for short-form mobile video content. As a Sales Enablement Manager, you will play a key role in driving revenue growth through process improvement and data-driven insights.Job DescriptionAccount management: oversee account transfers, book of business review, and data hygiene...

About TikTokTikTok is the leading destination for short-form mobile video. Our global headquarters are in Los Angeles and Singapore, and our offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.We're seeking a French-speaking Training Program Manager role within the EMEA Moderation team to focus on policy training and...

TikTok's Regional Crisis Manager will play a crucial role in advancing and operationalizing the Crisis Management program for EMEA. This highly skilled individual will be responsible for coordinating crisis responses, building trusted relationships with regional partners, and driving program improvement.Key responsibilities include...

About TikTokTikTok is the leading destination for short-form mobile video. Our global headquarters are in Los Angeles and Singapore, with offices in New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.We're looking for a highly skilled SOP Program Manager to join our EMEA Moderation team. As a German-speaking expert, you'll be...

About TikTok, a leading destination for short-form mobile video. Our global headquarters are in Los Angeles and Singapore.Job DescriptionThe Selling Partner Support (SPS) team at TikTok is looking for a Partner Operation Manager to manage our Business Process Outsourcing (BPO) service delivery performance on a day-to-day basis and drive continuous...

Company OverviewTikTok is a cutting-edge technology company dedicated to creating a global community through creative expression. Our platform empowers users to showcase their talents and connect with like-minded individuals worldwide.Job DescriptionAs a listing governance program manager, you will be responsible for managing risks associated with listings...

About UsTikTok is a leading social media platform that has revolutionized the way people create and share content. With global headquarters in Los Angeles and Singapore, we have offices in major cities worldwide.Job OverviewWe are seeking an experienced Senior Business Development Manager to join our team in EMEA. This role will focus on driving business...

About TikTok's Global Legal TeamWe provide key support for all TikTok's innovative initiatives, state-of-the-art products, and integrated platforms servicing our global video market. We help our technological and business teams enable their vision by providing integrated legal guidance and support.This senior level role will work closely with our Global Head...

At TikTok, we're committed to maintaining a safe and trustworthy environment for our users, sellers, and creators. We're seeking a highly skilled Moderation QA Strategy Program Manager to join our team in EMEA.ResponsibilitiesThe successful candidate will be responsible for:Developing and executing strategies to enhance moderation quality and policy...