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Culinary Operations Manager

2 months ago

Addlestone, Surrey, United Kingdom One Retail Full time

About This Role:

Culinary Operations Manager is a key position in our organization, responsible for overseeing the entire catering contract to ensure consistent, high-quality food and beverage services.

Main Responsibilities:

  • Efficient Management: Oversee the entire catering contract, ensuring consistent, high-quality food and beverage services.
  • Client Relationships: Maintain a positive relationship with clients, communicating regularly to understand their needs and any changes.
  • Team Leadership: Manage, recruit, develop, and train team members, including handling sickness, conducting performance reviews, and providing necessary training.
  • Budget Accountability: Manage labor spend and food costs, working with your Area Manager to meet financial budgets proactively.
  • Service Planning: Ensure smooth planning of the contract and resources to deliver exceptional service to clients and customers.
  • Compliance: Ensure full compliance with company policies, procedures, and legislative/regulatory requirements.

Key Qualifications:

  • Experience: Previous experience in contract catering in a healthcare environment or a similar role is preferred.
  • Kitchen Proficiency: Experience working in a kitchen environment, adhering to recipes and menu plans.
  • Leadership: Proven ability to lead and manage teams, motivating them to achieve success.
  • Client Management: Experience in managing client relationships.
  • Communication: Excellent written and oral communication skills, with the ability to liaise at all levels.
  • Results-Oriented: Quality and process driven with a focus on delivering results.
  • Compliance: Knowledgeable about company policies and procedures, especially in line with client agreements.

What We Offer:

  • Contributory pension scheme
  • Career Growth: Access to our Career Pathways and MyLearning programmes
  • Healthcare Benefits: Quick access for you and your immediate family to a Digital GP and wider healthcare benefits
  • Travel Discounts: Exclusive discounts with TUI, Expedia, Booking.com, and many more
  • Food Discounts: Save money on your food shop with discounts at Tesco, Sainsbury's, Morrisons, and many more
  • Cinema Discounts: Up to 44% off cinema tickets to enjoy your favourite blockbusters
  • Cash Rewards: Receive cash rewards every time you spend and use them on a wide range of brands
  • Wellness: Free wellness, mindfulness, and exercise classes
  • Shared Benefits: Share all discounts and offers with your friends and families