Administrative Support Specialist

7 days ago

Salisbury, Wiltshire, United Kingdom Salisbury NHS Foundation Trust Full time

Job Overview

We are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Salisbury NHS Foundation Trust. As an Administrative Support Specialist, you will provide comprehensive secretarial and administrative support to the medical and nursing team within the Department of Sexual Health.

Main Responsibilities

  • Assist in providing a comprehensive secretarial and administrative service to the medical and nursing team.
  • Take down and distribute minutes as and when required.
  • Typing clinical letters and other administrative jobs as and when required.
  • Support and maintenance of in-house sexual health appointment and electronic patient record system, Lilie.
  • Respond efficiently and effectively to telephone and email enquiries from patients and other health care professionals and related services.
  • Work independently as well as liaising with others, particularly informatics, prioritising and managing own workload quickly and accurately, responding to the needs of the department, and reporting framework for Public Health.
  • Provide cover and assistance to reception colleagues as required during periods of leave, absence or increased work demands.

Working for Our Organisation

Salisbury NHS Foundation Trust is an innovative hospital with a proud heritage and over 250 years of experience behind us. We are driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Person Specification

Essential Criteria

  • GCSE level in Maths and English.
  • Experience in Administration.
  • Good computer and keyboard skills.
  • Holds a full drivers licence and access to own transport.
  • A Non-judgemental attitude and awareness of confidentiality.

Desirable Criteria

  • Knowledge of confidentiality and safeguarding.
  • Use of Lilie and Lorenzo IT software.
  • Ability to work autonomously.
  • Knowledge of Sexual Health.
  • Evidence of willingness to further development and training.

We Offer Excellent Benefits

  • Holiday starting at 27 days plus Bank Holidays rising to 29 days after 5 years and 33 days after 10 years for Agenda for Change staff.
  • Holiday entitlement for Medical and Dental staff starts at 27 days for Junior/Senior Clinical Fellows, Specialty Doctors and rises to 32 days after 5 years. Consultant entitlement starts at 32 days and rises to 34 days after 7 years.
  • An additional day's leave to celebrate your birthday (after 12 months).
  • Access to a career average revalued earnings pension scheme.
  • Life assurance if a member of the pension scheme.
  • An extensive Health and Wellbeing offer to help you deal with life's challenges.
  • Exclusive deals and discounts websites saving you money on everyday purchases, treats for the family, eating out and utility bills for home.
  • Cycle to work scheme.
  • Uniform provided (where required).
  • On site Day Nursery and Holiday Play scheme.
  • On site health and fitness club.
  • On site car parking.
  • Opportunities to get on - take advantage of our ongoing learning opportunities and training, to help you achieve the job and career you want.

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