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Head of Strategy Execution

2 months ago

London, Greater London, United Kingdom Travelers Full time
Job Title: Head of Strategy Execution, AVP

About Us:

At Travelers, we're committed to delivering exceptional customer experiences and driving business growth through innovative strategies. As a Head of Strategy Execution, you'll play a critical role in shaping our business outcomes and driving operational excellence.

Job Summary:

We're seeking a seasoned leader to drive the execution of our business strategies in an agile fashion. As a Head of Strategy Execution, you'll be responsible for ensuring the Value Stream is correctly defined, mapped, optimized, managed, and improved upon over time. You'll apply strong business acumen and leadership in partnership with technology counterparts to effectively plan and deliver business outcomes in service to our business unit's strategy.

Key Responsibilities:
  1. Oversee the body of work conducted within a value stream; accountable to lead, define, communicate, and champion work spanning across teams working toward common business outcomes primarily within a single business unit or product.
  2. Define short and long-term vision and strategy, facilitate and collaborate with leadership to understand business needs, ensuring alignment to overall business outcomes, including the business architecture and roadmap for achieving the strategy, vision and business outcomes; articulate the value stream vision and strategy effectively to teams and stakeholders.
  3. Partner with Technology Value Stream leader to effectively define, plan and deliver business outcomes.
  4. Drive all aspects of change management, ensuring clear sponsorship and effective stakeholder engagement and communications. Define and manage risks to delivery of value and outcomes.
  5. Build and manage change readiness strategy, using data to understand the environment to prepare for effective behavioral change management. Identify and analyze change impact, assess organizational readiness, and create change management and change communications strategies that mitigate risk and maximize employee engagement.
  6. Effectively manage a portfolio of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
  7. Identify innovative solutions both internally and in the external marketplace; ensure competitive and industry benchmarking of critical capabilities.
  8. Responsibility for the overall planning, staffing, budgeting, expense priority management, and recommendation of process changes.
  9. Manage a team; Develop a robust talent pipeline and ensure the strength of Travelers' brand while attracting top talent.
  10. Oversee data driven decisions related to funding and resource allocation, and prioritization of work; make trade-off decisions to balance quality, cost, and timelines to maximize business value and ensure alignment to business outcomes. Identify and plan for enterprise dependencies.
  11. Manage complex multi-team dynamics; remove impediments to teams' success and assist in conflict resolution, issue and dependency management.
  12. Build and foster collaborative relationships across business areas, with the ability to influence senior leadership.
  13. Perform other duties as assigned.
Requirements:
  1. Master's degree.
  2. Relevant experience in an Agile/execution leadership role delivering business solutions on a demanding schedule.
  3. Relevant experience of people leadership/management experience.
  4. Strong business acumen and a deep strategic mindset.
  5. Proven analytical skills and experience making decisions based on hard and soft data.
  6. Strong knowledge of the Line of Business with the ability to develop and leverage business and/or vendor partnerships, consult on business priorities, and optimize value through solution identification aligned with business objectives.
  7. Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
  8. Infuse Agile principles, practices and methodologies to achieve team success.
  9. Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the Value Stream.
  10. Change Agent: Demonstrated change leadership skills including the ability to create an inclusive environment, manage conflict and develop solutions to mitigate risk.
  11. Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
  12. Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
  13. Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
  14. Collaboration: Expertise working with others in a cross-functional multi-team environment.
  15. Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
What We Offer:
  1. Private Medical Insurance: On commencement of employment, you are eligible for single cover provided by Travelers, with the option to add cover for your dependents, at your expense through payroll deduction.
  2. Retirement: Travelers will make a core contribution of a percentage of salary to your Pension Plan. Additionally, if you decide to contribute to the plan, you will receive an increased company contribution.
  3. Holiday Entitlement: Start your career at Travelers with a minimum of 25 days holiday entitlement annually, plus the opportunity to purchase additional days to allow for up to a total of 35 holidays per year.
  4. Wellness Programme: The Travelers wellness programme is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health programme provides access to free professional counseling services and other resources that support your daily life needs.
  5. Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards programme that enables you to give back to the charity of your choice.

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.