Service Manager

2 weeks ago


Durham, Durham, United Kingdom National Care Group Full time

About Us

National Care Group is a leading provider of care and support services to vulnerable adults. We are committed to making a positive difference in the lives of our residents and colleagues.

Job Description

We are seeking a highly motivated and experienced Service Manager to join our team. As a Service Manager, you will be responsible for devising, implementing, and reviewing support and risk management plans. You will also perform quality-based audits and contribute to management meetings.

Key Responsibilities

  • Devise and implement support and risk management plans
  • Perform quality-based audits
  • Contribute to management meetings and represent the company
  • Ensure information is kept securely and updated regularly
  • Support staff to work within their boundaries
  • Plan and deliver staff appraisals and supervisions
  • Comply with relevant laws and regulations

About You

  • You will have experience working with individuals with supported living needs, including Autism, Mental Health, and challenging behavior
  • You will have a keen eye for detail and a passion for quality and governance
  • You will have achieved an NVQ Level 3 in Health & Social Care, or be willing to work towards it
  • You will have strong leadership values and a commitment to putting people at the heart of everything we do

What We Offer

  • Competitive salary of £31,920 per annum
  • 33 days annual leave inclusive of bank/public holidays
  • Leadership development programs
  • Unlimited access to professional qualifications
  • Wellbeing support, including funding for HRT medication

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