Service Manager
3 weeks ago
About National Care Group
We are a leading provider of care and support services to vulnerable adults, committed to making a positive impact on people's lives.
The Service Manager Position
We are seeking a highly skilled and experienced Service Manager to join our team. As a Service Manager, you will be responsible for devising, implementing, and reviewing support and risk management plans, as well as performing quality-based audits.
About the Role
- Develop and implement support and risk management plans to ensure the well-being and safety of our service users.
- Conduct quality-based audits to ensure compliance with regulatory requirements and company policies.
- Represent the company at management meetings, daily office functions, and as a point of contact for families.
- Ensure that information held by the company about individuals we support is kept securely and updated regularly.
- Support staff to work within the boundaries of their role and capabilities.
- Plan and deliver staff appraisals and supervisions, and where necessary, be part of the disciplinary process.
- Comply with regulatory requirements, including the Health and Social Care Act 2014, Health and Safety at Work Act 1974, and CQC standards.
About You
- You will have extensive experience working with individuals with supported living needs, including those with Autism, Mental Health, and challenging behavior.
- You will have a keen eye for detail and a passion for quality and governance.
- You will have achieved an NVQ Level 3 in Health & Social Care, and ideally, a Level 4 or 5 qualification.
- You will have strong leadership values and a commitment to putting people at the heart of everything we do.
What We Offer
- A competitive salary of £31,920 per annum.
- 33 days annual leave, inclusive of bank and public holidays.
- Leadership development programs to support your career development.
- Unlimited access to professional qualifications.
- A range of wellbeing support, including funding for HRT medication through our health and wellbeing platform.
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