Patient Care Specialist
4 weeks ago
Job Title – Patient Advisor
Location – Southampton
Hours – Full Time, 40 hours
Salary – OTE £26, + benefits
At Optical Express, we strive to deliver exceptional patient care and outstanding clinical outcomes. Our team works together to achieve excellence, supporting each other and respecting our differences.
We focus on doing what is right for our patients, colleagues, local communities, and the planet. Our Patient Advisors play a vital role in making our patients feel valued and cared for from the moment they enter our clinics.
Key responsibilities include:
- Building relationships with patients and ensuring regular communication prior to and following their treatment
- Assisting in patient consultations
- Scanning patients' eyes using state-of-the-art equipment as part of a full health check
- Assisting patients to complete health questionnaires
- Introducing patients to their optometrist
- Scheduling treatment dates
- Discussing finance options
- Accurately maintaining patient records
Are you passionate about delivering world-class customer service? Do you possess strong organisational skills and the ability to communicate clearly with a diverse range of people? If so, we would love to hear from you.
A career at Optical Express is fulfilling, fun, and rewarding. As an employee, you can benefit from:
- Competitive salary
- Free and discounted optical products/procedures
- Modern working environment with superb technology support
- Genuine investment in your training and career progression
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