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Patient Accessibility Officer

1 month ago

Southampton, Southampton, United Kingdom University Hospital Southampton NHS Trust Full time

About the Role

University Hospital Southampton NHS Trust is seeking a highly skilled Patient Accessibility Officer to join our team. As a key member of our Experience of Care team, you will play a crucial role in ensuring that our patients receive equitable access to healthcare services.

Key Responsibilities

  • Act as a subject matter expert for staff members, providing guidance and advice on increasing accessibility to Trust services and the creation of patient information documents.
  • Provide professional administrative support while supporting the delivery of a copywriting, editing, proofreading, and typesetting service.
  • Work between disciplines across the hospital in a constantly evolving environment to deliver up-to-date patient information and equitable access for all patients.

Requirements

  • NVQ Level 4 or equivalent experience.
  • Excellent oral and written communication skills.
  • Experience in an administration or customer support role.
  • Computer literate in Microsoft Word, Excel, Outlook, and Teams.

What We Offer

University Hospital Southampton NHS Trust offers a supportive and inclusive work environment, with opportunities for professional development and growth. We are committed to delivering high-quality, safe, and effective care to our patients, and we are seeking a dedicated and passionate individual to join our team.