Reception Supervisor

4 weeks ago

London, Greater London, United Kingdom Melia London Kensington Full time

About the Role

Meliá London Kensington is seeking a skilled Reception Supervisor to join our team. As a key member of our front desk team, you will be responsible for ensuring that all guests receive exceptional service and that our hotel runs smoothly.

Key Responsibilities

  • Supervise and coordinate the daily activities of the reception team, ensuring that all tasks are completed to a high standard.
  • Provide excellent customer service to all guests, responding to their queries and resolving any issues in a timely and professional manner.
  • Work closely with the hotel management team to implement new procedures and policies, ensuring that they are communicated effectively to all staff.
  • Monitor and maintain the hotel's credit procedure, ensuring that all transactions are accurate and up-to-date.
  • Collaborate with other departments, such as housekeeping and concierge, to ensure that all guest requests are met.

Requirements

  • Minimum 2 years of experience in a related role, preferably in a hotel or hospitality environment.
  • Fluency in English, with Spanish knowledge desirable.
  • Knowledge of the Opera system, with the ability to learn new software quickly.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team.

What We Offer

  • Competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.
  • Discounted rates on hotel stays and other perks.

About Meliá

Meliá Hotels International is a global hotel chain with a commitment to quality and excellence. We offer a range of career opportunities across our network of hotels, with a focus on employee development and satisfaction.

  • Reception Team Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team SupervisorJob Summary: We are seeking a highly skilled Reception Team Supervisor to oversee our team of Lobby Hosts at one of the most impressive multi-occupied buildings in London.Key Responsibilities:Supervise a team of Hosts to ensure exceptional customer service is delivered to all visitors and staff.Work in partnership with the...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Reception Team Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job Title: Reception Team LeaderThe ideal candidate for this role will have a passion for delivering exceptional customer service and a strong ability to create rapport with guests and colleagues. We are looking for a skilled Team Leader to supervise and develop a welcoming team, ensuring that they provide an outstanding level of service to all visitors...

  • Reception Operations Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job OverviewPortico is defined by our unique culture – One that rewards hard work and dedication, empowers people to grow, with the belief that work should be fun and engaging.We are seeking a skilled Front of House Manager to oversee our team based in a prestigious office building in Midtown.The ideal candidate will have experience of working in a similar...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Reception SupervisorImperial London Hotels is seeking a skilled Reception Supervisor to join our team at the Holiday Inn Bloomsbury. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Manage front desk operations, including...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a key member of our Front Office team, you will be responsible for delivering exceptional guest service and ensuring a seamless check-in and check-out experience for our guests.Key...

  • Reception Supervisor

    2 weeks ago

    Central London, London, United Kingdom LJ People Ltd Full time

    Reception Supervisor Prestigious 5-Star HotelLocation: Central LondonSalary: £35,000 per annum package, plus generous benefitsOur esteemed 5-star hotel client, located in the heart of Central London, is seeking an experienced Reception Supervisor to join their outstanding team. Set in a landmark location, this hotel offers guests a truly memorable and...

  • Reception Supervisor

    2 weeks ago

    Central London, London, United Kingdom LJ People Ltd Full time

    Reception Supervisor Prestigious 5-Star HotelLocation: Central LondonSalary: £35,000 per annum package, plus generous benefitsOur esteemed 5-star hotel client, located in the heart of Central London, is seeking an experienced Reception Supervisor to join their outstanding team. Set in a landmark location, this hotel offers guests a truly memorable and...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Imperial London Hotels Full time

    Job Title: Reception SupervisorJob Summary: We are seeking a highly skilled and experienced Reception Supervisor to join our team at Imperial London Hotels. As a Reception Supervisor, you will be responsible for delivering exceptional levels of service to every guest, ensuring that every guest journey is memorable and enjoyable.Key Responsibilities:Checking...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom City, University of London Full time

    Job SummaryWe are seeking a highly skilled Reception Supervisor to join our Communities Team at City, University of London Students' Union. The successful candidate will be responsible for managing the Welcome Desk (Reception) and providing excellent customer service to our students.Key ResponsibilitiesManage the day-to-day operations of the reception,...

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom City, University of London Full time

    Role OverviewWe are seeking a highly skilled Reception Supervisor to join our Communities Team at City, University of London Students' Union. The successful candidate will be responsible for managing the Welcome Desk (Reception) and providing excellent customer service to our students.Key ResponsibilitiesManage the day-to-day operations of the reception,...

  • Café and Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Britannia Hotels Full time

    Join the Britannia Hampstead Hotel team as a Reception Supervisor and take on a challenging role that requires excellent communication and customer service skills.The successful candidate will be responsible for checking guests in and out, training and supervising the team, and maximising revenue and minimising loss within the Department.As a Reception...

  • Hotel Reception Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Melia White House Full time

    About the Role:Meliá White House is seeking an exceptional Reception Supervisor to join their team. In this role, you will be responsible for supervising the daily shift on Reception, ensuring all Receptionists and Cashiers perform their duties to the required standards, and providing exceptional service to guests.Responsibilities:Observe and ensure that...

  • Reception Supervisor

    2 weeks ago

    London, Greater London, United Kingdom Accor Full time

    Job Title: Reception SupervisorAbout the RoleAs a Reception Supervisor at The Hoxton, Southwark, you will play a vital role in ensuring a seamless and memorable experience for our guests. Your primary responsibility will be to support the Front Office team in delivering exceptional customer service, managing room bookings, and maintaining a smooth workflow....

  • Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom MERCURE Full time

    Job Title: Reception SupervisorJob Summary:We are seeking a skilled and experienced Reception Supervisor to join our team at MERCURE. As a key member of our front office operations, you will be responsible for ensuring that all guests have an enjoyable stay with us.Main Responsibilities:Front Office Operations: Apply thorough working knowledge of the front...

  • Hotel Reception Supervisor

    4 weeks ago

    London, Greater London, United Kingdom Point A Hotels Full time

    About Point A HotelsWe are a dynamic hotel brand that values innovation and customer satisfaction. Our team is passionate about delivering exceptional experiences to our guests.The RoleWe are seeking a skilled Reception Supervisor to join our team at Point A Shoreditch. As a key member of our front desk team, you will be responsible for ensuring that every...

  • Hotel Reception Supervisor

    3 weeks ago

    London, Greater London, United Kingdom Holiday Inn Full time

    Reception Supervisor Role at Holiday Inn BloomsburyAt Holiday Inn Bloomsbury, we are seeking a highly motivated and experienced Reception Supervisor to join our dynamic Front Office team. As a key member of our team, you will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless guest experience.Main...

  • Multifaceted Front Desk Supervisor

    4 days ago

    London, Greater London, United Kingdom Portico Corporate Reception Management Full time

    Job SummaryWe are seeking a highly skilled and organized Front Desk Supervisor to oversee the daily operations of our reception area in the Waterloo district.This role involves managing a small team, coordinating events, presenting statistics to clients, training new staff, and handling various administrative tasks such as receiving visitors, answering phone...

  • Reception Supervisor

    2 weeks ago

    South West London, London, United Kingdom The Ivy Collection Full time

    ***Seasonal Job Opportunity at The Ivy***Hidden behind the signature harlequin stained-glass windows lies an iconic restaurant with a history of over 100 years and an enviable reputation for fine-dining excellence.We are searching for a charismaticReception Supervisorto join our dynamic and supportive team in one of the UKs most-loved restaurant...