HR Officer
4 weeks ago
We are seeking an experienced HR Officer to join our team at hr-inspire Ltd, a thriving business consultancy based in the heart of the UK. As an HR Officer, you will play a pivotal role in supporting our customers across multiple business functions, from business administration to HR communications.
The ideal candidate will be detail-oriented, well-organized, and possess excellent communication skills. You will be responsible for managing customer queries, HR administration, recruitment, and training, as well as providing administration services for onboarding new hires.
Key responsibilities will include:
- Managing customer expectations and assisting with customer queries, HR administration, recruitment, and training.
- Providing administration services for onboarding new hires, including chasing references, new starter forms, and bank details.
- Creation of bespoke policies, procedures, and people guidelines for customers in conjunction with agreed work priorities.
- Reviewing external customer email boxes and responding to queries or escalating to the Director, Consultant, or Advisor as appropriate.
- Facilitating DBS checks on behalf of customers as and when required.
- Collaborating with external payroll processing companies to manage monthly payroll input, ensuring accurate and timely processing.
- Supporting HR Consultants in creating tailored training content within PowerPoint to meet customer needs.
What can you bring to the team?
- Strong administration experience, working in a customer-facing role or experience working in a recruitment or HR/payroll role.
- Confident communication skills, including via telephone or email.
- An interest in HR Development Qualifications, such as Level 3 CIPD/Level 5 CIPD.
- Excellent Microsoft skills and use of databases/systems (HR Systems desirable).
- Motivated, flexible, reliable, and discreet.
- Enthusiastic and high energy, with a proactive approach.
- Able to maintain a high level of confidentiality and a sound attention to detail.
- Able to communicate succinctly both verbally and in writing.
- Sound time management and able to multi-task.
- Able to work well as part of a team or independently.
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