Technical Support Specialist

3 weeks ago


Stafford, Staffordshire, United Kingdom ENGINEERINGUK Full time
Job Overview

ENGINEERINGUK is seeking a skilled Technical Support Specialist to provide onsite IT support to schools in the Staffordshire area. This role offers a unique opportunity to work with a dynamic team and make a positive impact on educational institutions.

About the Role

The successful candidate will be responsible for providing technical maintenance and support to a set of schools, ensuring that they receive high-quality customer service. The role involves involvement in larger installations, reactive IT support, and researching development projects to document procedures for the team.

Required Skills and Qualifications
  • Strong customer service skills
  • An interest in IT and a career in this field
  • Ideally some form of qualification in IT (GCSE/A Level) or equivalent, although this is not essential
  • Happy to work term time only
  • Full UK driving licence with access to own vehicle
Benefits
  • A competitive basic salary of £22,542 per annum
  • 23 days' holiday (rising to 27)
  • The opportunity to take a paid day out of the office, volunteering for charity partners or a cause of your choice
  • Auto-enrolment to our company pension, life assurance, and cycle-to-work scheme
  • 15 weeks' fully paid maternity, adoption, and shared parental leave
  • Paternity pay of two weeks
Why ENGINEERINGUK?

As a joint venture between Capita and Staffordshire County Council, we have supported educational establishments across England since 2013. Our passion is inspiring futures and improving outcomes for children, young people, and adults. We work in partnership with schools, academy trusts, and Local Authorities to provide specialist expertise and ensure every child and young person receives the education they deserve.



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