Technical Support Specialist

16 hours ago


Stafford, Staffordshire, United Kingdom Capita Full time

Capita Education is seeking a skilled Technical Support Specialist to join our team in Stafford. As a key member of our Help Desk, you will provide exceptional technical support and service to our clients. Your primary responsibilities will include:

  1. Logging incidents and service requests from customers via telephone or email.
  2. Answering telephone calls and resolving issues within Service Level Agreements (SLAs).
  3. Providing remote technical assistance, including setting up computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.
  4. Diagnosing and resolving complicated Windows-related problems.
  5. Delivering excellent customer service, ensuring customers are updated on the progress of tickets.

This role requires strong analytical skills, excellent communication abilities, and a passion for delivering top-notch technical support. You should have experience with call logging software and be knowledgeable about Windows Desktop operating systems.

In return for your expertise, we offer a competitive salary of £22,542 per annum, a range of benefits, and opportunities for career growth and professional development. If you're passionate about technology and committed to providing exceptional customer service, we encourage you to apply.



  • Stafford, Staffordshire, United Kingdom Hammonds Furniture Limited Full time

    Job OverviewWe are seeking an enthusiastic and skilled Technical Support Specialist to join our team at Hammonds Furniture Limited. This is a fantastic opportunity for someone to develop their skills in hardware and software support, as well as learn about the latest technology trends.


  • Stafford, Staffordshire, United Kingdom ENGINEERINGUK Full time

    Are you looking for a rewarding career in technical support? As a Technical Support Specialist with EngineeringUK, you will be responsible for providing expert technical support to our clients across the UK. Based in Stafford, this role involves working onsite at our Riverway office and requires a strong passion for IT and a desire to start a career in this...


  • Stafford, Staffordshire, United Kingdom Staffordshire County Council Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Staffordshire County Council. As an ICT Support Officer, you will play a vital role in providing technical support and advice to customers across the county.


  • Stafford, Staffordshire, United Kingdom Ems-Chemie Full time

    Job TitleTechnical Plastics SpecialistWe are seeking an experienced Technical Plastics Specialist to join our team at Ems-Chemie. As a key member of our technical support group, you will be responsible for providing expert advice on plastics processing trials, including injection moulding, extrusion, and blow moulding.The successful candidate will have a...


  • Stafford, Staffordshire, United Kingdom risual Limited Full time

    Company OverviewNod4 is a committed, talented, and diverse workforce that is growing all the time. As we expand through our own growth and acquisitions, we never lose sight of the most important part of our business – our people.About the RoleWe are looking for a highly motivated Technical Support Specialist to join our team. In this role, you will be the...


  • Stafford, Staffordshire, United Kingdom First Military Recruitment Ltd Full time

    First Military Recruitment Ltd is seeking a skilled and dedicated Technical Training Specialist to join our team based in Stafford. This exciting opportunity offers a competitive salary of £38,000 - £48,000 per year.Key ResponsibilitiesThe successful candidate will be responsible for:Supporting the development and delivery of high-quality academic...


  • Stafford, Staffordshire, United Kingdom Gemini 3 Group Full time

    Job Title: Technical Content SpecialistLocation: Stafford, VAThe Gemini 3 Group is seeking a full-time Technical Content Specialist to support a valued Department of Defense (DoD) customer. This position is contingent upon contract award.This role requires an individual with excellent writing skills, including understanding of grammatical rules, punctuation,...


  • Stafford, Staffordshire, United Kingdom Gemini 3 Group Full time

    Technical Specialist Job Summary:The Gemini 3 Group is seeking a highly skilled Field Scientific Technical Specialist to support a valued Department of Defense (DoD) customer. In this role, you will be responsible for applying advanced technical knowledge and skills to resolve complex problems and develop innovative solutions to meet business needs.Key...


  • Stafford, Staffordshire, United Kingdom Gemini 3 Group Full time

    About the RoleWe are seeking a highly skilled Technical Content Specialist to join our team at Gemini 3 Group in Stafford, VA. This full-time position offers a competitive salary of $120,000 annually.About the JobReview, proofread, and modify technical documentation to include systems specifications, user manuals, software products, and special reports.Work...


  • Stafford, Staffordshire, United Kingdom Capita Full time

    Job OverviewWe are seeking a highly skilled IT Support Specialist to provide technical advice and support services to schools across Staffordshire County Council.This is an excellent opportunity for someone to take the next step in their IT career and apply their skills in a hands-on role.


  • Stafford, Staffordshire, United Kingdom Alexandria Insights, Inc. Full time

    About the JobWe are seeking a highly skilled Technical Documentation Specialist to join our team at Alexandria Insights, Inc. in Stafford, VA. The successful candidate will work closely with government clients to develop and maintain technical documentation that meets their specific needs. This role requires strong analytical and problem-solving skills, as...


  • Stafford, Staffordshire, United Kingdom Capita Full time

    We are currently seeking a highly motivated Service Desk Technical Specialist to join our team in Stafford. As a key member of our support team, you will be responsible for delivering exceptional customer service and technical expertise to our clients across the region.This is an exciting opportunity for an experienced IT professional to join our team and...


  • Stafford, Staffordshire, United Kingdom Modus Personnel Full time

    Job RoleWe are seeking a highly skilled Technical Engineering Specialist to join Modus Personnel's team in Stafford. As a Senior Structural Design Engineer, you will play a key role in delivering innovative solutions across a global market, working closely with clients to ensure technical and financial excellence.The ideal candidate will have extensive...


  • Stafford, Staffordshire, United Kingdom Qualserv Consulting Limited Full time

    Job Title: Senior ICT Technical SpecialistJob Summary: We are looking for an experienced ICT Technical Specialist to join our team as we embark on a journey to the Cloud. As part of this programme of work, we are implementing a Corporate File Plan, moving all our documentation from an on-premise infrastructure to a system built in M365 using SharePoint.Key...


  • Stafford, Staffordshire, United Kingdom Westgate Global Ltd Full time

    Job SummaryWe are seeking a highly skilled Structural Engineer Specialist to join our team in Stafford. As a key member of our Projects and Product Management Teams, you will be responsible for providing technical support and assurance to our growing business. This role requires strong analytical skills, attention to detail, and excellent communication...


  • Stafford, Staffordshire, United Kingdom ENGINEERINGUK Full time

    Are you passionate about providing exceptional customer service and resolving technical issues? We are seeking a skilled IT Support Specialist to join our team at EngineeringUK in Stafford, United Kingdom. As a Technical Service Desk Analyst, you will be the first point of contact for customers, answering queries and providing fixes to routine technical...


  • Stafford, Staffordshire, United Kingdom Entech Technical Solutions Full time

    Job OverviewEntech Technical Solutions is seeking an experienced Calibration Engineer to join our team in Stafford. This is a long-term contract role lasting between 12-24 months with a minimum daily rate of £40-£43 (FCSA Umbrella). Paye options are also available. As an Engine Calibration Specialist, you will be responsible for the development and...


  • Stafford, Staffordshire, United Kingdom Ultimate Banking Ltd Full time

    Ultimate Banking Ltd is seeking a highly skilled Technical Infrastructure Specialist to join their team. This role will involve installing and configuring computer systems, diagnosing and resolving technical issues, and developing close relationships with infrastructure partners.Key Responsibilities:Implementing updates and new versions of IT hardware and...


  • Stafford, Staffordshire, United Kingdom Samuel Frank Full time

    At Samuel Frank, we are seeking a skilled Requirements Engineer to join our Staffordshire based engineering team. This is an exciting opportunity for someone looking to take their career to the next level in a specialist engineering company.This Requirements Engineer role comes with a competitive salary of £57,500 per annum, plus 30 days holiday, a bonus...

  • Technical Coordinator

    4 weeks ago


    Stafford, Staffordshire, United Kingdom Vistry Group Full time

    We are seeking a highly motivated Technical Coordinator to join our team at Vistry North Central Midlands, based in Stafford.Job DescriptionThe successful candidate will play a key role in coordinating technical information and working drawing packages to ensure the smooth delivery of residential developments.This is an exciting opportunity for a...