Customer Service Representative
1 week ago
About Lidl in Deutschland
Lidl is a leading retail company in Germany, known for its high-quality products and excellent customer service. As a Customer Assistant, you will play a crucial role in delivering this exceptional experience to our customers.
Key Responsibilities
- Provide excellent customer service, answering questions and resolving queries in a professional and friendly manner.
- Efficiently manage deliveries, restocking shelves, and maintaining a clean and organized store environment.
- Work collaboratively with colleagues to achieve sales targets and provide a seamless shopping experience.
- Proactively promote and merchandise our products, including fresh bakery goods and non-food items.
- Develop a strong understanding of our products and services, enabling you to provide expert advice to customers.
Requirements
- Previous experience in a fast-paced retail environment, preferably in a customer-facing role.
- Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
- Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.
- A positive attitude, with a passion for delivering exceptional customer service and contributing to a high-performing team.
- A strong work ethic, with a commitment to maintaining a clean and organized store environment.
Benefits
- Competitive hourly pay rate, with opportunities for progression and career development.
- A comprehensive benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme.
- Enhanced family leave and long service award.
- Opportunities for training and development, enabling you to grow and succeed in your career.
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