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Customer Service Liaison

2 months ago


Calne, Wiltshire, United Kingdom Kingscroft Professional Resources Full time

About the Role:

Kingscroft Professional Resources is seeking a highly organized and proactive individual to join our team as a Customer Service Coordinator. As a key member of our customer-facing team, you will be responsible for ensuring seamless communication and collaboration with external customers and internal teams.

Key Responsibilities:

  • Progress customer requirements from initial order through manufacturing and to dispatch
  • Work closely with external customers and internal teams to resolve any issues or concerns
  • Develop and maintain strong relationships with customers to ensure high levels of satisfaction
  • Collaborate with cross-functional teams to improve processes and efficiency

Requirements:

  • Experience in a customer-facing role, preferably in manufacturing or engineering
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills

What We Offer:

Kingscroft Professional Resources is a dynamic and growing company that offers a competitive salary and benefits package, as well as opportunities for professional growth and development.