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Customer Service Liaison
2 months ago
Customer Service Role Overview
We are seeking a skilled Customer Service professional to join our team at Kingscroft Professional Resources. As a Customer Service Coordinator, you will be responsible for working with external customers and internal teams to progress customer requirements from initial order through manufacturing and to dispatch.
Key Responsibilities:
- Provide exceptional customer service and support to external customers and internal teams
- Work closely with manufacturing teams to ensure timely and accurate delivery of customer orders
- Proactively identify and resolve customer issues and concerns
- Collaborate with internal teams to improve customer satisfaction and loyalty
Requirements:
- Experience in customer service or a related field
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Knowledge of manufacturing processes and procedures
About Kingscroft Professional Resources
Kingscroft Professional Resources is a leading recruitment agency specializing in manufacturing and engineering recruitment. We are committed to providing exceptional service to our clients and candidates.
