Medical Secretary and Administrator
2 days ago
About Us
Beechwood Medical Centre is a forward-thinking, training practice that provides opportunities for the right candidate to grow and develop their skills. We are looking for a highly organized and detail-oriented individual to join our team as a Medical Secretary and Administrator.
Job Responsibilities
The successful candidate will be responsible for providing administrative support to our clinical team, including:
- Answering telephone calls and liaising with patients and other clinicians
- Carrying out secretarial duties as required to maintain the smooth running of the General Practice
- Booking, changing, and canceling appointments for patients
- Dealing with post, tasks, scanning of letters, and other duties as requested by the Practice Operations Manager, Business Manager, or Partners
- Preparing reports for third-party organizations
- Assisting with the management of QoF (quality and outcomes framework)
Person Specification
We are looking for a candidate with the following skills and qualifications:
- GCSE level or equivalent education
- Experience of working with the general public
- Experience of working in a healthcare setting
- Excellent communication skills (written and oral)
- Strong IT skills
- Clear, polite telephone manner
- Competent in the use of Microsoft Office and Outlook
- Effective time management (planning and organizing)
- Ability to work as a team member and autonomously
- Excellent interpersonal skills
- Problem-solving & analytical skills
- Ability to follow policy and procedure
- Polite and confident
- Flexible and cooperative
- Motivated
- Forward thinker
- High levels of integrity and loyalty
- Ability to work under pressure
- Flexibility to work outside core office hours
- Disclosure Barring Service (DBS) check
Desirable Qualifications
We would also like to consider candidates with the following qualifications:
- IT or admin qualification at NVQ level III or above
- RSA level II or equivalent
- Experience of working with vulnerable people
- General understanding of health and community services
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