Help Desk Technician

1 week ago


Sheffield, Sheffield, United Kingdom Searchability Full time

Technical Support Position: We are seeking an IT Infrastructure Associate to join our team. As a member of our technical support team, you will be responsible for providing assistance to internal users, troubleshooting issues, and implementing solutions to ensure smooth system operation.

Responsibilities and Tasks:

  • Identify and resolve technical issues related to hardware, software, and network connectivity
  • Provide training and guidance to junior staff members
  • Participate in continuous improvement initiatives to enhance system efficiency

Required Skills and Experience: Excellent communication skills, a good understanding of IT concepts, and the ability to work effectively in a team environment.

Annual Salary: £25,000.



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