Help Desk Technician

4 weeks ago


Sheffield, Sheffield, United Kingdom Back 2 Work Complete Training Full time

About the Role: We are seeking a dedicated and enthusiastic individual to fill the position of IT support apprentice at Back 2 Work Complete Training.

Responsibilities:

  1. Provide technical assistance to employees via phone, email, or in-person
  2. Maintain accurate records of IT equipment and perform regular checks
  3. Assist in the development and implementation of IT policies and procedures
  4. Participate in training and professional development opportunities

Requirements:

  1. Degree or equivalent in Computer Science or related field
  2. Strong understanding of IT systems and software
  3. Excellent communication and teamwork skills
  4. Ability to work flexibly and adapt to changing situations

Benefits: Competitive salary, comprehensive training, and opportunities for career advancement


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