Support Services Technician

5 days ago


Sheffield, Sheffield, United Kingdom CV-Library Full time

Job Description

We are seeking a skilled IT Service Desk Analyst to join our team in Rotherham. As a key member of our IT department, you will provide technical support to 1000 users across various technologies, including Windows Server administration, Active Directory, and Microsoft 365.

Duties and Responsibilities:
  • Provide technical assistance via the service desk or on-site support
  • Participate in internal projects by shadowing senior IT staff and learning from them
Essential Requirements:
  • Proven experience in IT support and technical services
  • Knowledge of Windows Server administration and Active Directory
  • Skills in Microsoft 365 (Entra, Intune, SharePoint, OneDrive)
  • Proficiency in Windows 10/11 and macOS
  • Strong understanding of MS Office application support
  • Network troubleshooting experience
  • VMware knowledge
Perks and Benefits:
  • A competitive salary and excellent benefits package
  • Opportunities for internal progression and career development
  • Retail discounts available
  • 25 Days Holiday + Bank Holidays
  • Blue Light card benefits

Estimated Salary: £25,000 + Excellent Benefits. Location: Rotherham, United Kingdom.


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