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Weekend Receptionist

2 months ago

Worcester, Worcestershire, United Kingdom CUPRA Worcester Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Weekend Receptionist at CUPRA Worcester. As the first point of contact for our customers, you will play a vital role in creating a positive and welcoming experience for all visitors to our dealership.

Key Responsibilities

  • Meet and greet visitors, introducing customers to the relevant staff and ensuring a smooth and efficient experience.
  • Receive and direct inbound telephone calls to the appropriate department, providing excellent customer service at all times.
  • Support the departments with customer events and promotions, ensuring a high level of customer engagement and satisfaction.
  • Perform ad hoc administrative duties as required.

About You

We are looking for someone who is passionate about delivering exceptional customer service, with a proven track record of providing a positive experience for customers. You will be confident in meeting new people on a daily basis, building a quick rapport and driving a great first impression.

What We Offer

  • 25 days holiday plus bank holidays
  • Company Pension
  • Wellness Programme
  • Sick Pay
  • Group life insurance
  • Staff discount on car servicing
  • Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
  • Long service and loyalty incentives
  • Staff referral scheme
  • In-house, manufacturer & professional qualifications
  • Free Parking / On-site Parking
  • Company Events