Care Operations Leader

4 weeks ago


Peckham, Greater London, United Kingdom City and County Healthcare Group Ltd Full time
Job Title:

Care Operations Leader

Job Summary:

City and County Healthcare Group Ltd is seeking a skilled Care Operations Leader to oversee the day-to-day operations of the Southwark Shared Service Hub. As a key member of the management team, you will be responsible for ensuring seamless customer onboarding, maintaining compliance across services, and driving business growth.

Key Responsibilities:
  • Manage day-to-day operations of the Southwark Shared Service Hub.
  • Ensure compliance across services, including Domiciliary Care, Reablement, and Semi-Independent Living.
  • Coordinate seamless customer onboarding.
  • Develop and implement strategies to drive business growth.
  • Lead a team of Field Care Supervisors and Intake Coordinators.
  • Build and maintain effective relationships with stakeholders.
Requirements:
  • Minimum 4 years in a management role within the Health and Social Care industry.
  • Proven experience in people management.
  • Skilled in building and managing effective relationships with stakeholders.
  • Problem-solving mindset.
  • Strong verbal and written communication abilities.
  • Proficiency in IT, including Microsoft Office (especially Excel).


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