Care Operations Manager

3 weeks ago


Peckham, Greater London, United Kingdom City and County Healthcare Group Ltd Full time
Job Summary

A seasoned leadership professional is required to oversee the strategic management of our Southwark Hub, driving operations excellence and delivering exceptional care services to our clients.

Key Responsibilities

The successful candidate will be responsible for:

  • Leading a team of Field Care Supervisors and Intake Coordinators to ensure seamless client onboarding and high-quality care delivery.
  • Developing and implementing effective operational strategies to drive business growth, improve compliance, and enhance stakeholder engagement.
  • Fostering strong relationships with Local Authorities, CCGs, and Commissioners to deliver responsive and high-quality care services.
  • Monitoring and evaluating operational performance, identifying areas for improvement, and implementing necessary changes.
  • Collaborating with cross-functional teams to drive business objectives and achieve operational excellence.
Requirements

To be successful in this role, you will need:

  • A minimum of 4 years' experience in a management role within the Health and Social Care industry, ideally with a background in Domiciliary Care.
  • Proven leadership skills, with the ability to lead, motivate, and drive a team towards business objectives.
  • Strong stakeholder management skills, with the ability to build and maintain effective relationships with internal and external stakeholders.
  • A solution-focused approach to overcoming operational challenges.
  • Excellent communication and negotiation skills, with the ability to influence and engage with various partners.
What We Offer

As a member of our team, you will have access to:

  • Thorough training and development opportunities to enhance your skills and knowledge.
  • A competitive salary and benefits package, including wellbeing resources and financial advice.
  • The opportunity to work with a leading provider of community-based care services, making a positive impact on the lives of our clients.
  • A collaborative and supportive work environment, with opportunities to develop your career and grow with the company.

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