Healthcare Coordinator

15 hours ago


Nuneaton, Warwickshire, United Kingdom George Eliot Hospital NHS Trust Full time
About Us

We are George Eliot Hospital NHS Trust, committed to delivering high-quality, safe, and responsive services. Our vision is to 'excel at patient care,' and we strive to continually improve our services delivered by inspiring, friendly, and compassionate staff who share our corporate values.

Our Values:

  • Effective Open Communication
  • Excellence and safety in everything we do
  • Challenge but support
  • Expect respect and dignity
  • Local health that inspires confidence

Role Overview

This permanent position offers a competitive salary and benefits package, including on-site nursery, flexible working, and in-house training and development opportunities. As an Administrative Support Specialist, you will play a crucial role in supporting the Nursing, Medical, and Surgical Teams in providing high-quality patient care.

Responsibilities

  1. Make appointments for patients upon discharge if required.
  2. Book transport for patients to be taken home when discharged if required.
  3. Take lead responsibility for ward requisitions and maintaining ward stationery.
  4. Photocopy information for the Nursing Team as needed.
  5. Ensure the workplace is tidy.
  6. Inform General Practitioners of all discharges/deaths by telephone within 24 hours.
  7. Contact IT Training Department to book training courses for staff as instructed.
  8. Prepare and fax correspondence as required.
  9. Welcome patients and public entering the ward area and address any queries.
  10. Answer telephone calls and ensure information is handled correctly.
  11. Keep the Patient Administration System (Lorenzo) updated.
  12. Ensure relevant documentation is printed and available in patient notes.
  13. Maintain filing in accordance with the Trust's Medical Records Policy.
  14. Track patients' hospital case notes in accordance with the Trust Case Note Tracking Policy.
  15. Ensure documentation is taken to the Bereavement Centre for deceased patients.
  16. Prepare for the admission of patients and ensure patient notes are available on the ward before arrival.
  17. Distribute post for patients in a timely manner.
  18. Open and distribute mail for the multi-disciplinary team efficiently.

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