IT Support Specialist

2 days ago

Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time
Job Overview

We're seeking a skilled IT Support Specialist to join our team at Dunedin IT in Edinburgh. As a key member of our support team, you'll be responsible for providing top-notch technical assistance to our clients across Scotland and England.

This is an exciting opportunity for a motivated and detail-oriented individual to grow with our company and take on new challenges. If you're passionate about delivering exceptional customer service and have a strong background in IT, we'd love to hear from you.

Key Responsibilities:

  • Provide technical support to clients via various communication channels
  • Collaborate with our help desk team to resolve IT issues and improve overall service quality
  • Participate in larger IT projects and contribute to the development of new technologies

Requirements:

  • Strong knowledge of Apple and Windows desktop environments
  • Experience with Office 365 and cloud solutions
  • Proficiency in Microsoft Server technologies and connectivity services
  • Understanding of IT security best practices
  • A valid driving license

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A comprehensive benefits package, including health insurance and pension scheme
  • Flexible working hours and hybrid working arrangements
  • Access to industry-leading training and development programs

At Dunedin IT, we're committed to providing exceptional service to our clients and creating a positive work environment for our team members. If you're a motivated and customer-focused individual who is passionate about IT, we encourage you to apply for this exciting opportunity.

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