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IT Support Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time

We are seeking a skilled IT Support Specialist to join our team at Dunedin IT in Edinburgh. As an IT Support Specialist, you will play a crucial role in providing technical support to our clients across Scotland and England.

Key Responsibilities:

  • Provide technical support to clients via various communication channels
  • Drive to client sites to provide onsite support and installation of new technology
  • Collaborate with the help desk team to resolve IT requests and issues
  • Work on larger IT projects with the team to deliver high-quality solutions

Technical Requirements:

  • Proficiency in Apple and Windows desktop environments
  • Knowledge of Office 365 and Cloud Solutions
  • Experience with Microsoft Server technologies
  • Understanding of networks and IT security best practices

Benefits:

  • Hybrid working arrangement
  • Health Insurance Scheme
  • 29 days holiday, including bank holidays
  • Professional and industry training available
  • Access to a professional training portal
  • Flexible working hours around core office hours
  • Company Pension Scheme
  • Company Social Events

About Us:

Dunedin IT is a leading provider of IT services in Scotland and England. We are committed to delivering high-quality solutions to our clients and providing a supportive and collaborative work environment for our team members.