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IT Support Specialist

2 months ago


Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time
About the Role

We are seeking a highly skilled IT Support Engineer to join our team in Edinburgh. As a key member of our support team, you will be responsible for providing technical assistance to our clients across Scotland and England.

Key Responsibilities
  • Work with our helpdesk team to resolve IT requests via phone and email
  • Provide onsite support and installation of new technology at client sites
  • Contribute to larger IT projects with our team
Requirements
  • Experience working in an IT department or MSP environment
  • Knowledge of Apple and Windows desktop environments, Office 365, and cloud solutions
  • Understanding of Microsoft Server technologies and connectivity services
  • Strong IT security and best practices knowledge
  • A full driving license
What We Offer
  • Hybrid working arrangement
  • Health insurance scheme
  • 29 days holiday, including bank holidays
  • Professional and industry training available
  • Access to a professional training portal
  • Flexible working hours around core office hours
  • Company pension scheme
  • Company social events

If you are a motivated and enthusiastic IT professional looking for a new challenge, please apply now.