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IT Support Specialist

2 months ago

Edinburgh, Edinburgh, United Kingdom Dunedin IT Full time

Job Overview

We're seeking a skilled IT Support Specialist to join our team at Dunedin IT in Edinburgh. As a key member of our support team, you'll play a vital role in delivering exceptional technical support to our clients across Scotland and England.

Key Responsibilities

  • Provide technical assistance to clients via various communication channels
  • Conduct on-site visits to resolve technical issues and install new technology
  • Collaborate with the help desk team to resolve complex technical issues
  • Participate in larger IT projects to drive business growth and improvement

Preferred Skills and Qualifications

  • Proficiency in Apple and Windows desktop environments
  • Experience with Office 365 and cloud-based solutions
  • Knowledge of Microsoft Server technologies and connectivity services
  • Understanding of network infrastructure and IT security best practices
  • A valid driving license

Benefits and Perks

  • Flexible working hours with hybrid working options
  • Access to a comprehensive health insurance scheme
  • Generous holiday entitlement, including bank holidays
  • Professional training and development opportunities
  • Access to a professional training portal
  • Company pension scheme and social events

About Dunedin IT

We're a leading IT support company based in Edinburgh, dedicated to delivering exceptional technical support to our clients. Our team is passionate about providing innovative solutions to drive business growth and improvement.