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IT Support Specialist
2 months ago
Consider IT is a dynamic and fast-growing IT support company dedicated to providing superior technical support and IT solutions to businesses of all sizes. Our mission is to ensure our clients' IT infrastructure runs smoothly, enabling them to focus on their core business activities. We are seeking a highly skilled Systems Administrator to manage and maintain the IT systems and infrastructure of multiple clients.
Key Responsibilities:
- Manage and maintain server environments, including Windows and Linux servers, for multiple clients.
- Administer and support Microsoft 365 and Azure environments, including user management, security, and troubleshooting.
- Monitor and maintain network infrastructure, including routers, switches, firewalls, and VPNs.
- Perform regular system updates, patches, and backups to ensure data integrity and security.
- Provide advanced troubleshooting and resolution of complex IT issues.
- Collaborate with clients to understand their IT needs and provide tailored solutions.
- Document all support activities, configurations, and solutions accurately.
- Lead IT projects such as system upgrades, migrations, and infrastructure improvements.
- Strong knowledge of Windows and Linux operating systems, as well as server environments.
- Proficiency in Microsoft 365 and Azure administration.
- Advanced understanding of networking principles and troubleshooting, including TCP/IP, DNS, DHCP, and VPNs.
- Familiarity with monitoring and management tools.
- Relevant IT certifications are a plus.
Benefits:
- Competitive salary and performance-based incentives.
- Comprehensive training and development opportunities.
- Flexible working arrangements.
- Extra holiday allowance.
- Enhanced company pension contributions.
- Friendly and supportive work environment.
- Opportunities for career advancement within the company.
- Private healthcare.
- Private life insurance.
- Cycle to work scheme.
- Company-sponsored social events.
Work Environment:
We operate in a fast-paced IT environment, requiring flexibility and adaptability. As a Systems Administrator, you will work closely with our clients to ensure their IT systems are secure, reliable, and optimized for performance. This role involves direct interaction with hardware and clients, and you will be required to work in our office to provide hands-on support and efficient resolution of technical issues.
Requirements:
To be successful in this role, you will need to have a strong understanding of IT systems and infrastructure, as well as excellent communication and problem-solving skills. You will be working with a variety of technologies, including Windows and Linux operating systems, Microsoft 365 and Azure environments, and network infrastructure.
