IT Support Specialist

1 month ago


Edinburgh, Edinburgh, United Kingdom Dunedin IT Limited Full time
About the Role

We are seeking an IT Support Engineer to join our team at Dunedin IT Limited, based in our Glasgow office. As a key member of our helpdesk team, you will provide technical support to our clients across Scotland and England.

Key Responsibilities

  1. Provide first-line technical support to clients via phone and email.
  2. Perform on-site visits to install new technology and resolve technical issues.
  3. Collaborate with the team on larger IT projects.
  4. Stay up-to-date with industry developments and best practices.

Requirements

  1. Experience with Office 365 and cloud solutions.
  2. Knowledge of Microsoft Server technologies.
  3. Understanding of connectivity services and network fundamentals.
  4. IT security best practices.
  5. A valid driving license is required for this role.

What We Offer

  1. A competitive salary and benefits package.
  2. Opportunities for professional development and training.
  3. A dynamic and supportive work environment.
  4. Flexible working hours around core office hours.
  5. A company pension scheme and health insurance.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for IT, we encourage you to apply for this exciting opportunity.


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