Operations Support Specialist

4 weeks ago


Mansfield, Nottinghamshire, United Kingdom ERT Full time

Job Summary

ERT is seeking a skilled Operations Support Specialist to join our team. As a critical member of our Search and Rescue operations, you will play a key role in supporting the USMCC SARSAT system.

Key Responsibilities

  • Monitor the USMCC SARSAT system and respond to requests from Rescue Coordination Centers (RCCs), SAR Point of Contacts (SPOCs), and other Mission Control Centers
  • Analyze USMCC system alarms and take the appropriate corrective actions
  • Process daily satellite orbital data to ensure the LUTs produce accurate Doppler positions for search and rescue efforts
  • Communicate with the appropriate RCC to capture and record accurate feedback on beacon activation outcomes and enter the data into the Incident History Database (IHDB)
  • Send messages to SARSAT partners concerning the quality of incoming data and regularly test communication links
  • Administrative tasks include answering the telephone, recording all shift activity (e.g., system messages, phone calls, satellite status changes) in the controller log, building the draft of the morning brief document, and supporting the Beacon Registration Database (RGDB) staff by verifying the accuracy of beacon registration information on a daily basis

Requirements

  • A minimum of 4 years' relevant experience such as customer service, IT help desk, etc. Candidates with prior military experience serving as an operations or command center duty officer highly desired
  • Must have excellent verbal and written communication skills to work effectively with international communities and to write concise, accurate controller duty logs and communicate verbally and in writing by emails with beacon owners
  • Typing speed 35-45 wpm or greater (to be confirmed by a typing test)
  • Must have proven experience using software tools such as Word, Excel, and PowerPoint
  • Must be dependable, detail oriented and willing to work a rotating 12-hour shift schedule for the controller duties and 8 hour shift during normal hours for the customer service representative duties
  • An understanding of mathematics, latitude and longitude, and time zones (e.g., UTC/GMT) is required

Education

HS Diploma; Associates degree or BS degree preferred and may be substituted for years of experience. Training on the SARSAT system will be provided.

ERT is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.



  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    beBee Professionals is seeking an Operational Support Specialist to join our team. As a key member of our operational team, you will provide support and assistance to our team members, while working collaboratively to ensure seamless workflow and exceptional customer service.Key Responsibilities:Engage with customers to provide service and...


  • Mansfield, Nottinghamshire, United Kingdom TheCoalAuthority Full time

    About The RoleWe are seeking a highly motivated and detail-oriented Operational Support Specialist to join our team at The Coal Authority. This is an exciting opportunity for someone who is passionate about delivering high-quality support services and contributing to the success of our organisation.Job SummaryThe successful candidate will be responsible for...


  • Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job SummaryERT is seeking a highly skilled Operations Support Specialist to join our team. As a key member of our Search and Rescue operations, you will play a critical role in supporting the USMCC SARSAT system.Key ResponsibilitiesMonitor the USMCC SARSAT system and respond to requests from Rescue Coordination Centers (RCCs), SAR Point of Contacts (SPOCs),...


  • Mansfield, Nottinghamshire, United Kingdom ERT Full time

    Job SummaryERT is seeking a skilled Operations Support Specialist to join our team in Suitland, MD. As a key member of our Search and Rescue monitoring team, you will play a critical role in supporting the USMCC SARSAT system.Key ResponsibilitiesMonitor the USMCC SARSAT system and respond to requests from Rescue Coordination Centers (RCCs), SAR Point of...

  • IT Support Specialist

    3 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

    About the Role:We are seeking a skilled IT Support Specialist to join our team at PKF-Francis Clark Chartered accountants & business advisers. As an IT Support Specialist, you will be responsible for providing front-line IT desktop support, user training, and data analysis. You will work closely with our team to ensure the smooth operation of our IT systems...

  • IT Support Specialist

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at PKF-Francis Clark Chartered accountants & business advisers. As an IT Support Specialist, you will be responsible for providing front-line IT desktop support, user training, data analysis, and hardware management.Key ResponsibilitiesProviding technical support to users via...

  • IT Support Specialist

    3 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

    About the RolePKF-Francis Clark Chartered accountants & business advisers is seeking an IT Support Specialist to join our team. As an IT Support Specialist, you will provide front-line IT desktop support to our 800+ users across our 9 offices.Key ResponsibilitiesProvide technical support to users via phone, email, and in-personSupport and deliver user...


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a Frontline Support Specialist to provide service and support to our customers. Key responsibilities include engaging with customers, participating in operational workflow, and collaborating with team members to meet and exceed goals.Key Requirements:High school diploma or equivalent.Experience in customer service or retail is preferred.Strong...

  • IT Support Specialist

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at PKF-Francis Clark Chartered accountants & business advisers. As an IT Support Specialist, you will be responsible for providing front-line IT desktop support, user training, data analysis, and hardware management.Key ResponsibilitiesProviding technical support to users via...

  • IT Support Specialist

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at PKF-Francis Clark Chartered accountants & business advisers. As an IT Support Specialist, you will be responsible for providing front-line IT desktop support, user training, data analysis, and hardware management.Key ResponsibilitiesProviding technical support to users via...

  • Machine Operator

    3 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Meridian Business Support Full time

    We are seeking a skilled Machine Operator to join our team at Meridian Business Support. As a Machine Operator, you will be responsible for working in a clean, bright, and modern factory environment.Key Responsibilities:Working on a production line with household productsPacking products, placing cardboard boxing on top of productPacking and wrapping...


  • Mansfield, Nottinghamshire, United Kingdom Brook Street NMR Full time

    Job Title: Administrative Support SpecialistWe are seeking an experienced Administrative Support Specialist to join our team at Brook Street NMR. As an Administrative Support Specialist, you will provide general administrative support to our team, ensuring the smooth operation of our office.Key Responsibilities:Providing administrative support to the team,...

  • IT Support Specialist

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

    About the RoleWe are seeking an IT Support Specialist to join our team at PKF-Francis Clark Chartered accountants & business advisers. As an IT Support Specialist, you will be responsible for providing front-line IT desktop support to our 800+ users across our 9 offices.Key ResponsibilitiesProviding technical support to users via phone, email, and...


  • Mansfield, Nottinghamshire, United Kingdom weldfit Full time

    The Pipeline Operations Specialist at WeldFit will work with field service technicians on repairing and operating pigging equipment. They will gain basic knowledge of pipeline pigging systems and field operations. The specialist must be able to read and interpret electrical schematics, blueprints, and diagrams. The Pipeline Operations Specialist will report...


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    We are seeking a skilled Warehouse Operations Specialist to join our logistics team in Mansfield, United Kingdom. The role involves handling goods, preparing orders, and ensuring the warehouse runs efficiently.Key Responsibilities:Loading and unloading goods for storage and distribution.Picking, packing, and preparing orders for dispatch.Maintaining...


  • Mansfield, Nottinghamshire, United Kingdom Milestone Retirement Communities Full time

    Area Clinical SpecialistMilestone Retirement Communities is seeking a dedicated professional to join our team as an Area Clinical Specialist. This role is responsible for providing clinical guidance and oversight to our clinical and operational teams at each of our communities. The ideal candidate will have a passion for working with seniors to provide a...

  • IT Support Specialist

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom PKF-Francis Clark Chartered accountants & business advisers Full time

    About the RoleWe are seeking a skilled IT Support Specialist to join our team at PKF-Francis Clark Chartered accountants & business advisers. As an IT Support Specialist, you will provide front-line IT desktop support to our 800+ users across our 9 offices.Key ResponsibilitiesProvide technical support to users via phone, email, or in-personSupport and...

  • Machine Operator

    4 weeks ago


    Mansfield, Nottinghamshire, United Kingdom Meridian Business Support Full time

    Job Summary:Meridian Business Support is seeking a skilled Machine Operator to join our team in a global manufacturing company in Mansfield. As a Machine Operator, you will be responsible for working on a production line with household products, packing products, and moving product around the warehouse using a pump truck.Key Responsibilities:Working on a...


  • Mansfield, Nottinghamshire, United Kingdom Randstad Student Support Full time

    Role OverviewWe are seeking a Senior Educational Specialist to join our team at Randstad Student Support. In this role, you will be responsible for planning and delivering educational programs for young people with special educational needs, particularly those with SEMH challenges.


  • Mansfield, Nottinghamshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Mansfield. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide top-notch customer service and support to...