Technical Service Enablement Expert

1 week ago


London, Greater London, United Kingdom DGH Recruitment Full time £63,000

We are seeking an experienced Technical Service Enablement Expert to join our team on a permanent basis in London. This exciting opportunity comes with a salary of £63,000 per annum and offers a hybrid working arrangement.

The successful candidate will be responsible for leading technical service enablement initiatives, working closely with IT and the business to design support models that meet expected service levels. They will also ensure that problem tickets are efficiently managed to identify root cause and track preventative actions.

  • Developing and implementing technical service enablement strategies to improve service delivery
  • Collaborating with global service owners to produce necessary reporting
  • Ensuring timely service restoration through effective incident management
  • Experienced in chairing change advisory board meetings

We are looking for someone with excellent technical skills and the ability to work effectively in a team environment. If you have experience in ITIL/ITSM certification, this is a definite plus



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