Customer Technical Support Manager
4 hours ago
Are you a detail-oriented and results-driven professional looking for a new challenge? Do you have a passion for providing exceptional customer service and technical support? If so, we invite you to apply for the position of Customer Technical Support Manager at Vestas.
About the Role
In this role, you will be responsible for leading a team of technical support specialists to provide timely and effective solutions to customer queries and issues. Your key responsibilities will include:
- Managing a team of technical support specialists to ensure efficient and effective resolution of customer issues.
- Developing and implementing process improvements to enhance customer satisfaction and reduce response times.
- Collaborating with internal stakeholders to ensure seamless communication and coordination of customer requests.
- Identifying and escalating critical issues to senior management and contributing to root cause analysis and corrective action planning.
- Maintaining accurate records and metrics to track performance and identify areas for improvement.
This role requires strong leadership skills, attention to detail, and the ability to work well under pressure. You should have excellent communication skills, both written and verbal, and be able to motivate and develop a team of technical support specialists.
Requirements:- Bachelor's degree in Mechanical, Electrical, or Mechatronic Engineering.
- Minimum 5 years of experience in a customer-facing role or technical support environment.
- Proven track record of success in managing teams and driving process improvements.
- Strong analytical and problem-solving skills, with the ability to analyze complex technical issues and develop effective solutions.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
We offer a competitive salary of £65,000 per annum, a dynamic and supportive work environment, and opportunities for growth and development. If you are a motivated and results-driven professional looking for a new challenge, please submit your application.
-
Technical Support Specialist
1 month ago
Warrington, Warrington, United Kingdom Lorien Full timeJob Title: Technical Support SpecialistJob Summary:We are seeking a skilled Technical Support Specialist to join our team at Lorien. As a Technical Support Specialist, you will be responsible for providing technical assistance to our clients, resolving software application issues, and ensuring business efficiency.Key Responsibilities:Investigate and resolve...
-
Technical Recruitment Specialist
3 weeks ago
Warrington, Warrington, United Kingdom Bureau Technical Services Full timeAbout UsBureau Technical Services is a leading provider of technical recruitment solutions for the Energy, Nuclear, and Renewables sectors.Our focus is on building lasting partnerships with clients and candidates, ensuring we deliver top-tier talent for specialist roles.The RoleAs a Trainee Recruitment Consultant, you will learn the ins and outs of the...
-
Customer Support Engineering Manager
3 days ago
Warrington, Warrington, United Kingdom SCC Full timeJob Description:As a Senior Customer Support Engineer at SCC, you will be responsible for leading the delivery of engineering services within a defined team. Your primary goal is to ensure that the local team effectively delivers scheduled engineering services while balancing operational risks.Main Responsibilities:Ensuring daily priorities are understood by...
-
Senior Sales and Technical Consultant
4 days ago
Warrington, Warrington, United Kingdom Gap Technical Ltd Full timeSenior Sales and Technical ConsultantAbout the Role:We are seeking an experienced Senior Sales and Technical Consultant to join our team at Gap Technical Ltd.Key Responsibilities:Provide technical expertise to customers, advising them on how best to utilize our products.Identify and pursue new business opportunities in the Wind / Off Shore / Construction...
-
Warrington, Warrington, United Kingdom Gap Technical Ltd Full timeJob OverviewGAP Technical Ltd is a leading manufacturer of transmissions for the Wind / Off Shore / Construction sector. We are looking to add to our sales team a Technical Sales Specialist with knowledge of electrical engineering and mechanical engineering.Key ResponsibilitiesAdvise customers on how best to use the products or services provided.Collaborate...
-
Technical Support Engineer
2 months ago
Warrington, Warrington, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Field Service EngineerbeBee Professionals is seeking a skilled Field Service Engineer to provide on-site installation, maintenance, and repair services for our clients. As a key member of our team, you will ensure that our customers' technical equipment is functioning optimally and provide excellent customer support.Responsibilities:Install and...
-
Senior Technical Support Engineer
2 weeks ago
Warrington, Warrington, United Kingdom Genius Recruit Ltd Full timeJob Description:This is a field-based role that requires exceptional technical skills and customer support abilities.We are currently recruiting for a Senior Technical Support Engineer to join our global organisation. If you're obsessed with technology, thrive on solving complex challenges, and have a passion for pushing the boundaries of innovation, then...
-
Technical Support Specialist
3 days ago
Warrington, Warrington, United Kingdom Hexagon Recruitment Full timeJob Summary: Hexagon Recruitment is pleased to be recruiting for our client located in Runcorn for a Permanent position of a Technical Support Assistant. Our client is a long-established company operating across the UK, dealing with Retail, Commercial, and Industrial Installations. Due to continued growth, they are looking to add a Technical Support...
-
Technical Support Engineer
2 months ago
Warrington, Warrington, United Kingdom beBee Professionals Full time £30,000 - £45,000Job Title: Field Service EngineerbeBee Professionals, a leading provider of technical services, is seeking a skilled Field Service Engineer to join our team in Warrington. As a key member of our team, you will be responsible for providing on-site installation, maintenance, and repair services to our clients.Key Responsibilities:Install and maintain technical...
-
Warrington, Warrington, United Kingdom BT Group Full timeCompany OverviewAt BT Group, we're passionate about developing our people and creating a culture that's supportive and inclusive. Our Broadband Technical Team in Warrington is looking for someone who shares our values and is eager to learn and grow with us.
-
Technical Support Analyst
4 days ago
Warrington, Warrington, United Kingdom Getting In Limited Full timeIT Support Job DescriptionThis role involves providing technical support to staff via the ServiceDesk ticketing system, ensuring incidents are categorised and resolved efficiently, and supporting users primarily through remote desktop tools or physical attendance. As an IT Support Analyst, you will play a vital role in ensuring the smooth operation of our IT...
-
Technical Support Specialist
1 month ago
Warrington, Warrington, United Kingdom Betfred Group Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Betfred Group. As a Technical Support Specialist, you will be responsible for delivering a comprehensive Service Support and Service Delivery engineering function that is cost-effective and efficient to our Retail Estate.The successful...
-
Technical Support Specialist
4 weeks ago
Warrington, Warrington, United Kingdom Shift F5 Limited Full timeWe are looking for a skilled IT Customer Support professional to join our team at Shift F5 Ltd. The ideal candidate will have a strong interest in IT, tech and communications, and excellent problem-solving and customer service skills.Key responsibilities will include:Providing technical support for hardware and software, as well as communications...
-
Technical Support Specialist
1 month ago
Warrington, Warrington, United Kingdom Betfred Group Full timeJob Title: Technical Support SpecialistWe are seeking a highly skilled Technical Support Specialist to join our team at Betfred Group. As a Technical Support Specialist, you will be responsible for delivering a comprehensive Service Support and Service Delivery engineering function to our Retail Estate.The successful candidate will be required to support,...
-
Senior Technical Support Engineer
1 week ago
Warrington, Warrington, United Kingdom Genius Recruit Ltd Full timeThis is a field-based role that requires technical expertise and excellent communication skills.We are currently recruiting for a Senior Technical Support Engineer for Genius Recruit Ltd, a global organisation with a passion for innovation.As a Senior Technical Support Engineer, you'll be at the forefront of cutting-edge technology, servicing and maintaining...
-
Technical Support Specialist
4 days ago
Warrington, Warrington, United Kingdom Betfred Group Full timeJob Title: Technical Support SpecialistSalary: £40,000 - £55,000 per annumAbout the RoleWe are seeking a skilled Technical Support Specialist to join our team at Betfred Group. In this role, you will be responsible for delivering a comprehensive service support and service delivery engineering function to our Retail Estate.Key ResponsibilitiesInstallation...
-
Technical Support Specialist
4 days ago
Warrington, Warrington, United Kingdom nGeneration Full timeJob Overview">We are seeking a highly skilled Technical Support Specialist to join our team at nGeneration, a leading provider of field service maintenance solutions for the retail and hospitality industry.The successful candidate will be responsible for installing, refurbishing, and maintaining various types of technical equipment, including EPoS systems,...
-
Technical Support Specialist
4 weeks ago
Warrington, Warrington, United Kingdom Sharp Gaming Full timeJob SummaryWe are seeking a skilled Technical Support Specialist to join our team at Sharp Gaming. As a key member of our engineering function, you will be responsible for delivering a comprehensive service support and service delivery engineering function that is cost-effective and efficient to our retail estate.Key ResponsibilitiesSupport, maintain,...
-
Technical Service Specialist
4 weeks ago
Warrington, Warrington, United Kingdom LyondellBasell Full timeTechnical Service SpecialistTechnical Service Specialist at LyondellBasellJob SummarySupports the commercialization of innovation and product improvement projects in various segments, providing technical advice to customers on the effective use and processing of LyondellBasell's products. Contributes to continuous value creation and identifies opportunities...
-
Technical Service Specialist
4 weeks ago
Warrington, Warrington, United Kingdom LyondellBasell Full timeTechnical Service SpecialistPosition OverviewAs a Technical Service Specialist at LyondellBasell, you will play a crucial role in supporting the rapid commercialization of innovation and product improvement projects in the APS segments. Your technical expertise will be essential in providing advice to customers on the effective use and processing of our...