Customer Service Representative

6 days ago


Warrington, Warrington, United Kingdom Hays Specialist Recruitment Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Advisor to join our team on a permanent basis. As a key member of our Customer Services team, you will be responsible for delivering an exceptional customer experience to new and existing customers.

Key Responsibilities
  • Process customer orders and requests submitted by telephone and email
  • Deal with all customer enquiries, including checking stock availability, helping with general product queries, and liaising with the logistics/operational team
  • Work closely with the sales teams to support the onboarding of new customers, set up customer price files, and provide customer reports when required
Requirements
  • Excellent communication skills, both written and verbal
  • Passion for delivering an outstanding customer experience
  • Strong IT skills
  • Excellent attention to detail
  • Team orientated
What We Offer
  • Competitive salary at between £23,000 to £25,000 per annum
  • Free parking
  • State-of-the-art offices
  • Progression opportunities
  • Ongoing training
  • Friendly and supportive team


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