Care Home Administrator Specialist

3 days ago


Huntingdon, Cambridgeshire, United Kingdom Barchester Healthcare Full time

Job Title: Care Home Administrator

About the Role:

We are seeking a highly experienced and dedicated Administrator to join our team at Barchester Healthcare. As an integral part of our home's management team, you will be responsible for promoting a warm and welcoming environment for residents, staff, and visitors.

Main Responsibilities:

  • Manage enquiries and showrounds of the home for prospective families, ensuring excellent customer experience and conversion rates.
  • Drive occupancy and reputation of the care home as part of a community engagement team.
  • Support resident and family feedback with a focus on customer care.
  • Assist with recruitment of home staff, completing employment new starter checks and arranging inductions.
  • Prepare payroll for home-based staff and provide advice and guidance on HR queries.
  • Ensure all personal files are stored securely and maintain accurate records.

Requirements:

  • Experience in a customer-facing role and previous involvement in HR administration and recruitment.
  • High level of attention to detail and ability to prioritise tasks effectively.
  • Proficient user of Microsoft Office applications, specifically Word, Excel, and Outlook.
  • CIPD qualification beneficial but not essential.

Estimated Salary: £25,000 - £35,000 per annum (dependent on location and experience).


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