Care Home Administrator Specialist
3 days ago
Job Title: Care Home Administrator
About the Role:
We are seeking a highly experienced and dedicated Administrator to join our team at Barchester Healthcare. As an integral part of our home's management team, you will be responsible for promoting a warm and welcoming environment for residents, staff, and visitors.
Main Responsibilities:
- Manage enquiries and showrounds of the home for prospective families, ensuring excellent customer experience and conversion rates.
- Drive occupancy and reputation of the care home as part of a community engagement team.
- Support resident and family feedback with a focus on customer care.
- Assist with recruitment of home staff, completing employment new starter checks and arranging inductions.
- Prepare payroll for home-based staff and provide advice and guidance on HR queries.
- Ensure all personal files are stored securely and maintain accurate records.
Requirements:
- Experience in a customer-facing role and previous involvement in HR administration and recruitment.
- High level of attention to detail and ability to prioritise tasks effectively.
- Proficient user of Microsoft Office applications, specifically Word, Excel, and Outlook.
- CIPD qualification beneficial but not essential.
Estimated Salary: £25,000 - £35,000 per annum (dependent on location and experience).
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