Care Home Operations Manager
24 hours ago
Are you an experienced administrator looking to take your career to the next level? Barchester Healthcare is seeking a skilled and dedicated Care Home Administrator to join our team in Huntingdon.
About the RoleThis varied position involves providing administrative support to the General Manager, ensuring the efficient running of a high-quality care home. You will be responsible for managing customer experience elements, HR, recruitment, payroll, finance, and supervising junior administration team members.
As a self-sufficient and professional individual, you will promote a positive image when communicating with others and talking about the home. Strong IT skills and excellent organisational abilities are essential for this role.
Responsibilities- Promote a warm and welcoming environment for residents, staff, and visitors
- Manage enquiries and showrounds for prospective families, including maintaining the customer database
- Drive occupancy and reputation as part of a community engagement team
- Support resident and family feedback with a focus on customer care
- Assist with recruitment, completing employment checks, and arranging inductions
- Prepare payrolls for home-based staff
- Provide guidance on employee queries using HR tools and resources
- Ensure personal files are stored securely
- Attend meetings and produce accurate notes and minutes
- Manage rotas, safe contents, petty cash, and resident fund accounts
- Update staff records with training, supervisions, and appraisals
To succeed in this role, you will need:
- Experience in a customer-facing role
- Previous involvement in HR administration and recruitment
- A high level of attention to detail and prioritisation skills
- Proficiency in Microsoft Word, Excel, and Outlook
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience. In addition to a rewarding work environment, we provide a range of benefits, including:
- Rewarding Excellence bonus
- Unlimited access to our refer-a-friend scheme
- Wide-ranging retail and leisure discounts
- Free access to medical specialists and counselling services
- Tax code review service
- Option to join our monthly staff lottery
Barchester Healthcare values its employees and offers opportunities for development and progression in a supportive and empowering work environment.
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