Ocean Freight Coordinator

4 weeks ago

Bristol, Bristol, United Kingdom Expeditors Full time

Job Overview

As an Ocean Import Agent at Expeditors, you will play a vital role in ensuring the smooth and timely movement of freight and information. Your exceptional customer service skills and attention to detail will make you an asset to our dynamic team environment.

Key Responsibilities

  • Collaborate with international agents, carriers, and vendors to coordinate transportation and ensure timely processing of shipments.
  • Coordinate with internal departments to facilitate the smooth handling of import shipments and resolve any operational issues.
  • Efficiently track and trace Ocean Import files, utilizing internal tools and external resources.
  • Utilize workflow monitors and reporting to effectively oversee daily shipments.
  • Adhere to all customer standard operating procedures and promptly update any changes.
  • Maintain effective overseas communications and reconcile service provider invoices.
  • Participate in team meetings, training sessions, and performance reviews to contribute to a collaborative work environment.

Requirements

  • Minimum of 1-2 years of experience in ocean freight forwarding, import/export operations, or related logistics field.
  • Adequate understanding of ocean freight operations, including import regulations, documentation, customs procedures, and compliance requirements.
  • Familiarity with international trade terms and shipping documentation.
  • Strong attention to detail and accuracy in processing shipping documentation.
  • Commitment to providing exceptional customer service and maintaining positive relationships with colleagues, clients, and service providers.

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