Ocean Freight Coordinator

1 week ago


Bristol, Bristol, United Kingdom Expeditors Full time

Job Title: Ocean Import Agent

Job Summary:

We are seeking a highly organized and detail-oriented Ocean Import Agent to join our dynamic team at Expeditors. As an Ocean Import Agent, you will play a critical role in ensuring the timely and accurate movement of freight and information, while providing exceptional customer service.

Key Responsibilities:

  • Collaborate with internal departments to ensure smooth handling of import shipments and resolve operational issues.
  • Liaise with international agents, carriers, and vendors to coordinate transportation and ensure timely processing of shipments.
  • Efficiently track and trace Ocean Import files, utilizing internal tools and external resources.
  • Utilize workflow monitors and reporting to effectively oversee daily shipments.
  • Adhere to all customer standard operating procedures and update changes promptly.
  • Maintain effective overseas communications and respond to emails and requests in accordance with Expeditors' communication standards.
  • Reconcile and arrange weekly payment of service provider invoices.
  • Participate in team meetings, training sessions, and performance reviews to contribute to a collaborative work environment.

Qualifications:

  • Minimum 1-2 years of experience in ocean freight forwarding, import/export operations, or related logistics field.
  • Adequate understanding of ocean freight operations, including import regulations, documentation, customs procedures, and compliance requirements.
  • Familiarity with international trade terms (Incoterms) and shipping documentation.
  • Strong attention to detail and accuracy in processing shipping documentation.
  • Commitment to providing exceptional customer service and maintaining positive relationships with colleagues, clients, and service providers.


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