IT Infrastructure Support Specialist
1 week ago
About the Role:
This position is for a Technical Support Services Expert at VanRath. We are seeking an experienced professional with a strong background in IT infrastructure support.
Key Responsibilities:
- Provide expert technical support to clients, ensuring timely and effective resolution of issues in line with service level agreements (SLAs).
- Deliver high-quality customer service with a professional, solution-oriented approach.
Required Skills and Qualifications:
- +3 years of experience in a Level 3 support role, with strong networking expertise.
- Hands-on experience with Windows Server and virtualization technologies (VMware and Hyper-V).
- Strong knowledge of Windows-based operating systems.
- In-depth experience with Active Directory, DNS, DHCP, and Group Policy.
- Microsoft-related certifications and qualifications are essential.
- Practical experience with networking equipment, including switches, firewalls, routers, and wireless access points (APs).
Salary Information:
The estimated salary for this position is $85,000 - $110,000 per year, depending on experience.
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