Technical Support Specialist

4 days ago


Antrim, United Kingdom HAYS Specialist Recruitment Full time
About the Role:

We are seeking a highly skilled Technical Support Engineer to join our team based in Antrim. As a key member of our support team, you will be responsible for providing exceptional customer service, resolving technical issues, and ensuring our customers have a seamless experience.

Your Key Responsibilities:
  • Deliver professional and knowledgeable client support, adhering to agreed resolution SLAs.
  • Provide technical expertise and proactive support to our customers.
  • Collaborate with the existing support team to achieve our goals.
What We're Looking For:
  • 3-5 years of experience in a technical support role.
  • Strong networking skills, including switching, firewalls, and routers.
  • Proficiency in Windows Server and Virtualisation (VMware and Hyper-V).
  • Competence in Windows-based operating systems and Office 365 administration.
What We Offer:
  • Competitive salary based on experience.
  • Medical cover with Vitality and Westfield.
  • Life insurance cover.
  • 31 days holiday, with additional days for long service.

Please note: All applicants must have the legal right to work in the UK. A basic Access NI check will be completed upon successful appointment. A full clean driving licence and use of transport are required for travel to customer sites.



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