Infrastructure Engineer
2 months ago
HAYWARD HAWK is working with a long-standing client to find an Infrastructure Engineer to join their growing team.
Responsibilities:
- Provide advanced Level 3 technical support to resolve complex networking and infrastructure issues.
- Manage, configure, and troubleshoot Windows servers and virtualization environments, ensuring high availability and performance.
- Administer and support Office 365, including user management, permissions, and security configurations.
- Maintain Active Directory, DNS, DHCP, and Group Policy settings to ensure smooth and secure network operations.
- Oversee mobile device management through Microsoft Intune, ensuring device compliance and security.
- Implement and monitor backup solutions, including performing regular backups, restores, and testing disaster recovery processes.
- Collaborate with cross-functional teams to deliver IT services aligned with business needs, and document processes and solutions effectively.
- Assist with network infrastructure management, including configuring and troubleshooting switches, firewalls, routers, and wireless access points.
Qualifications:
- 3-5 years of experience in a senior technical support role, with advanced skills in network troubleshooting and maintenance.
- Proficient in managing Windows servers and virtualization platforms such as VMware and Hyper-V.
- Solid understanding and practical experience with Windows-based operating systems.
- Skilled in Office 365 administration.
- Familiarity with Active Directory, DNS, DHCP, and Group Policy configurations.
- Proficient in Microsoft Intune and mobile device management solutions.
- Knowledgeable in backup solutions, including experience with Veeam or similar products.
- Relevant Microsoft certifications are required.
- Strong documentation skills and excellent communication abilities.
Preferred Skills:
- Prior experience in a Managed Service Provider (MSP) environment.
- Hands-on expertise with networking hardware, including switches, firewalls, routers, and wireless access points.
For more information, please contact Alice Armstrong at Hayward Hawk.
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