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Infrastructure Engineer

2 months ago


Antrim, United Kingdom Hayward Hawk Full time

HAYWARD HAWK is working with a long-standing client to find an Infrastructure Engineer to join their growing team.

Responsibilities:

  • Provide advanced Level 3 technical support to resolve complex networking and infrastructure issues.
  • Manage, configure, and troubleshoot Windows servers and virtualization environments, ensuring high availability and performance.
  • Administer and support Office 365, including user management, permissions, and security configurations.
  • Maintain Active Directory, DNS, DHCP, and Group Policy settings to ensure smooth and secure network operations.
  • Oversee mobile device management through Microsoft Intune, ensuring device compliance and security.
  • Implement and monitor backup solutions, including performing regular backups, restores, and testing disaster recovery processes.
  • Collaborate with cross-functional teams to deliver IT services aligned with business needs, and document processes and solutions effectively.
  • Assist with network infrastructure management, including configuring and troubleshooting switches, firewalls, routers, and wireless access points.

Qualifications:

  • 3-5 years of experience in a senior technical support role, with advanced skills in network troubleshooting and maintenance.
  • Proficient in managing Windows servers and virtualization platforms such as VMware and Hyper-V.
  • Solid understanding and practical experience with Windows-based operating systems.
  • Skilled in Office 365 administration.
  • Familiarity with Active Directory, DNS, DHCP, and Group Policy configurations.
  • Proficient in Microsoft Intune and mobile device management solutions.
  • Knowledgeable in backup solutions, including experience with Veeam or similar products.
  • Relevant Microsoft certifications are required.
  • Strong documentation skills and excellent communication abilities.

Preferred Skills:

  • Prior experience in a Managed Service Provider (MSP) environment.
  • Hands-on expertise with networking hardware, including switches, firewalls, routers, and wireless access points.

For more information, please contact Alice Armstrong at Hayward Hawk.