Cloud Infrastructure Specialist
5 days ago
Hayward Hawk is seeking a skilled Infrastructure Engineer to join their growing team. As a key member of our technical staff, you will provide advanced Level 3 technical support to resolve complex networking and infrastructure issues. Your expertise in managing Windows servers and virtualization environments will ensure high availability and performance.
Responsibilities
- Provide technical support for complex networking and infrastructure issues
- Manage, configure, and troubleshoot Windows servers and virtualization environments
- Administer and support Office 365, including user management, permissions, and security configurations
- Maintain Active Directory, DNS, DHCP, and Group Policy settings to ensure smooth and secure network operations
- Oversee mobile device management through Microsoft Intune, ensuring device compliance and security
- Implement and monitor backup solutions, including performing regular backups, restores, and testing disaster recovery processes
- Collaborate with cross-functional teams to deliver IT services aligned with business needs, and document processes and solutions effectively
- Assist with network infrastructure management, including configuring and troubleshooting switches, firewalls, routers, and wireless access points.
Qualifications
- 3-5 years of experience in a senior technical support role, with advanced skills in network troubleshooting and maintenance
- Proficient in managing Windows servers and virtualization platforms such as VMware and Hyper-V
- Solid understanding and practical experience with Windows-based operating systems
- Skilled in Office 365 administration
- Familiarity with Active Directory, DNS, DHCP, and Group Policy configurations
- Proficient in Microsoft Intune and mobile device management solutions
- Knowledgeable in backup solutions, including experience with Veeam or similar products
- Relevant Microsoft certifications are required
- Strong documentation skills and excellent communication abilities.
Estimated Salary: $80,000 - $110,000 per year
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