Sales Advisor

3 days ago

HoughtonLeSpring, Durham, United Kingdom Bellway Full time

At Bellway, we're committed to building a culture that values and respects difference, while creating a safe and inclusive working environment for all colleagues. This means we're positive about making adjustments and providing flexible working arrangements.

The Sales Advisor role is an exciting opportunity to join our Durham Division's Sales team. As a Sales Advisor, you'll report to the Sales Manager and be responsible for the day-to-day running of the site sales complex, ensuring outstanding customer service throughout the customer journey.

Key responsibilities include:

  • Maintaining the general presentation of the site and sales complex to a high standard.
  • Ensuring all relevant information is available and maintained at all times to provide full and accurate information to purchasers.
  • Guiding potential purchasers around show homes, stock plots, and site to demonstrate the product.
  • Ensuring visitors and potential purchasers are aware of Bellway's Health and Safety Policy and are always accompanied by a Bellway representative.
  • Maintaining accurate records using Bellway's in-house CRM system.
  • Liaising with purchasers, solicitors, and financial advisers on a regular basis.
  • Arranging for customers to attend a home demonstration with the Site Manager and carrying out the Company's handover policy.
  • Assisting purchasers following legal completion with any defects or customer care issues.
  • Attending and minuting a weekly Sales/Site Meeting with the Site Manager.
  • Proactively working with Sales Managers and colleagues to suggest ideas to achieve increased sales.

Requirements include:

  • Experience of working within a face-to-face sales environment.
  • Desirable experience of working as a Sales Advisor for a residential house builder.
  • GCSE Maths and English – Grade 4/C or above (or equivalent).
  • Effective negotiation and sales skills.
  • Good administration skills.
  • Strong communication and listening skills.
  • Ability to work on own as well as part of a team.
  • IT literate and the ability to adapt to new systems.
  • Committed to diversity and inclusion.

In return, we offer:

  • Competitive basic salary + monthly commission.
  • Contributory pension scheme.
  • 25 days holiday, plus bank holidays.
  • Holiday Purchase scheme.
  • Access to discounts and benefits portal.
  • ShareSave Scheme.
  • Cycle to Work Scheme.
  • Life assurance.

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