Sales Consultant
4 weeks ago
At Bellway, we're committed to building a culture that values and respects difference, while creating a safe and inclusive working environment for all colleagues. This means we're positive about making adjustments and providing flexible working arrangements.
The Durham Division of Bellway is seeking a Sales Advisor to join the Sales team. As a Sales Advisor, you'll report to the Sales Manager and be responsible for the day-to-day running of the site sales complex, ensuring outstanding customer service throughout the customer journey.
Key responsibilities include:
- Maintaining the general presentation of the site and sales complex to a high standard.
- Ensuring all relevant information is available and maintained at all times to provide full and accurate information to purchasers.
- Guiding potential purchasers around show homes, stock plots, and site to demonstrate the product.
- Awareness of Bellway's Health and Safety Policy and accompanying visitors and potential purchasers.
- Maintaining accurate records using Bellway's in-house CRM system.
- Liaising with purchasers, solicitors, and financial advisers on a regular basis.
- Arranging customer home demonstrations with the Site Manager and carrying out the Company's handover policy.
- Assisting purchasers with defects or customer care issues following legal completion.
- Attending and minuting weekly Sales/Site Meetings with the Site Manager.
- Proactively working with Sales Managers and colleagues to suggest ideas for increased sales.
Requirements include:
- Experience in a face-to-face sales environment.
- Desirable experience as a Sales Advisor for a residential house builder.
- GCSE Maths and English – Grade 4/C or above (or equivalent).
- Effective negotiation and sales skills.
- Good administration skills.
- Strong communication and listening skills.
- Ability to work independently and as part of a team.
- IT literacy and adaptability to new systems.
- Commitment to diversity and inclusion.
In return, we offer:
- Competitive basic salary + monthly commission.
- Contributory pension scheme.
- 25 days holiday, plus bank holidays.
- Holiday Purchase scheme.
- Access to discounts and benefits portal.
- ShareSave Scheme.
- Cycle to Work Scheme.
- Life assurance.
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