Hotel Operations Manager

5 days ago


St Leonards, United Kingdom Leonardo Hotel Exeter Full time

About the Role:

We are seeking a highly skilled and experienced Hotel Manager to lead our team at Leonardo Hotel Exeter. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of the hotel, ensuring that every guest has an exceptional experience with us.

Key Responsibilities:

  • Oversee the management of hotel operations, including front desk, housekeeping, and food and beverage services.
  • Lead and motivate a high-performing team to deliver exceptional guest service and exceed our service standards.
  • Develop and implement strategies to improve guest satisfaction, loyalty, and retention.
  • Monitor and control hotel expenses, ensuring that we are operating within budget.
  • Collaborate with other departments to ensure seamless delivery of services and achieve business objectives.

Requirements:

  • Proven experience in hotel management, with a strong track record of success in leading high-performing teams.
  • Excellent leadership and communication skills, with the ability to motivate and inspire others.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.

What We Offer:

We offer a competitive salary and benefits package, as well as opportunities for career growth and development. If you are a motivated and experienced hotel professional looking for a new challenge, we would love to hear from you.



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