Senior Floor Manager

5 days ago

Rushden, Northamptonshire, United Kingdom JD Group Full time
About JD Group

Established in 1981, JD Group is a leading omnichannel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets worldwide.

As a FTSE100 publicly quoted company, JD Group continues to grow in the UK and internationally, driven by its strategic goals of being a people-led, innovative, and customer-focused organization that provides operational excellence and identifies new areas of growth.

Job Overview

This role is a vital link between the Management and Sales staff, taking responsibility for various processes within the store, including monitoring and driving sales. The ideal candidate will suggest ideas for improvement and continue to enhance the store's performance.

Key Responsibilities
  • Customer Service
    • Ensure excellent levels of customer service are provided.
    • Deal with customer complaints and inquiries, providing the best possible outcome.
    • Monitor the personal appearance of sales staff, ensuring it aligns with company guidelines.
    • Understand the importance of the Customer Service measuring program and how to analyze reports.
  • Sales
    • Ensure targets are achieved, where possible exceeded.
    • Monitor the service of sales staff on a daily basis.
    • Manage in-store devices, ensuring they offer the customer the full product range.
    • Use reports to assist in product placement and key selling lines.
    • Have an understanding of Footfall, ATV, and Conversion and how to apply it to a store environment.
  • Visual Merchandising
    • Attract, engage, and motivate customers into making purchases in-store by using the latest visual techniques.
    • Ensure the store is maintained to the highest possible standard.
    • Keep stock, clean, and presentable at all times.
  • Training & Development
    • Encourage personal progression throughout the store.
    • Assist in maintaining the team's progression by ensuring personnel completes relevant training E-Assessments.
    • Provide assistance with the induction and training of new starters.
Requirements
  • Retail management experience would be advantageous.
  • Excellent time management skills.
  • Strong verbal and written communication skills.
  • IT skills - Microsoft Outlook, Word, and Excel.
What We Offer
  • Incremental holiday allowance.
  • Discretionary bonus scheme.
  • Staff discount on JD Group and other brands within the organization.
  • Personal development opportunities to learn and develop at work.

  • Lead Floor Operations Manager

    5 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, with a workforce exceeding 60,000 and a presence in over 30 markets globally.We are in search of a committed professional to join our team and contribute to our strategic vision of fostering a...

  • Lead Floor Operations Manager

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, with a workforce exceeding 60,000 and a presence in over 30 markets globally.We are in search of a committed professional to join our team and contribute to our strategic vision of fostering a...

  • Personal Tax Advisory Senior Manager

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    Senior Private Client Advisory Manager Company Overview Hays Senior Finance is a dynamic and rapidly growing firm specializing in accountancy services, dedicated to enhancing our private client advisory division. We are committed to providing exceptional guidance to high net worth individuals (HNWIs) and business proprietors on a variety of personal...

  • Lead Floor Operations Manager

    4 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent name in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 individuals across 3,400 locations in 30 different markets globally.We are in search of a committed professional to become part of our team, aiding us in realizing our strategic...

  • Lead Floor Operations Manager

    5 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Senior Floor Manager at JD GroupJD Group is a prominent name in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 individuals across 3,400 locations in 30 different markets globally.We are in search of a committed professional to become part of our team, aiding us in realizing our strategic...

  • Senior Private Client Advisory Manager

    3 weeks ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    Senior Private Client Advisory Manager Company Overview Hays Senior Finance is a dynamic and rapidly growing firm specializing in accounting services, focused on enhancing our private client advisory offerings. We are dedicated to providing exceptional guidance to high net worth individuals (HNWIs) and business proprietors on a wide array of personal...

  • Floor Supervisor

    7 days ago

    Rushden, Northamptonshire, United Kingdom JD Full time

    **About JD**JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.**Our Vision**We want to be the leading global omnichannel retailer in the sports and outdoor industry. To achieve this, we are looking for a talented...

  • Lead Floor Operations Manager

    5 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Lead Floor Operations Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 team members across 3,400 locations in 30 countries.We are seeking a committed professional to become part of our team and contribute to our mission of fostering a...

  • Lead Floor Operations Manager

    3 weeks ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    Job Title: Lead Floor Operations Manager at JD GroupJD Group is a prominent player in the retail sector, specializing in Sports Fashion, Outdoor Gear, and Fitness Apparel, employing over 60,000 team members across 3,400 locations in 30 countries.We are seeking a committed professional to become part of our team and contribute to our mission of fostering a...

  • Senior Floor Manager

    2 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    About JD GroupEstablished in 1981, JD Group is a leading omnichannel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets worldwide.As a FTSE100 publicly quoted company, JD Group continues to grow in the UK and internationally, with a strong focus on operational...

  • Senior Floor Manager

    2 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    About JD GroupEstablished in 1981, JD Group is a leading omnichannel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets worldwide.As a FTSE100 publicly quoted company, JD Group continues to grow in the UK and internationally, with a strong focus on operational...

  • Private Client Advisory Manager/SM

    5 days ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    About the RoleThis is an exciting opportunity to join Hays Senior Finance as a Private Client Advisory Manager/SM, working with a rapidly expanding firm of accountants. The role will involve providing guidance on personal tax matters to HNWIs and business owners, with a focus on advisory work.Key ResponsibilitiesSupporting the Private Client Tax Partners in...

  • Private Client Advisory Manager/SM

    5 days ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    About the RoleThis is an exciting opportunity to join Hays Senior Finance as a Private Client Advisory Manager/SM, working with a rapidly expanding firm of accountants. The role will involve providing guidance on personal tax matters to HNWIs and business owners, with a focus on advisory work.Key ResponsibilitiesSupporting the Private Client Tax Partners in...

  • Private Client Advisory Manager/SM

    19 hours ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    About the RoleThe successful candidate will join Hays Senior Finance as a Private Client Advisory Manager/SM, working with a rapidly expanding firm of accountants seeking to further grow their private client service line in a role which will be advisory focused, working with high net worth individuals (HNWIs) and business owners to provide guidance on a...

  • Private Client Advisory Manager/SM

    17 hours ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    About the RoleThe successful candidate will join Hays Senior Finance as a Private Client Advisory Manager/SM, working with a rapidly expanding firm of accountants seeking to further grow their private client service line in a role which will be advisory focused, working with high net worth individuals (HNWIs) and business owners to provide guidance on a...

  • Retail Floor Supervisor

    5 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    About JD GroupEstablished in 1981, JD Group is a leading omnichannel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets worldwide.We are a FTSE100 publicly quoted company, listed on the London Stock Exchange since 1996, and continue to grow in the UK and...

  • Retail Floor Supervisor

    6 days ago

    Rushden, Northamptonshire, United Kingdom JD Group Full time

    About JD GroupEstablished in 1981, JD Group is a leading omnichannel retailer of Sports Fashion, Outdoors, and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets worldwide.We are a FTSE100 publicly quoted company, listed on the London Stock Exchange since 1996, and continue to grow in the UK and...

  • Tax Advisory Manager

    7 days ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    Job SummaryWe are seeking a highly skilled Tax Advisory Manager to join our team at Hays Senior Finance. As a key member of our Private Client Advisory team, you will be responsible for providing expert tax advice to high net worth individuals and business owners.About the RoleThis is an exciting opportunity to work with a rapidly expanding firm of...

  • Private Client Advisory Manager/SM

    5 days ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    About the RoleThe successful candidate will join Hays Senior Finance as a Private Client Advisory Manager/SM, working with a rapidly expanding firm of accountants to further grow their private client service line. This advisory-focused role will involve working with High Net Worth Individuals (HNWIs) and business owners to provide guidance on personal tax...

  • Private Client Advisory Manager/SM

    5 days ago

    Rushden, Northamptonshire, United Kingdom Hays Senior Finance Full time

    About the RoleThe successful candidate will join Hays Senior Finance as a Private Client Advisory Manager/SM, working with a rapidly expanding firm of accountants to further grow their private client service line. This advisory-focused role will involve working with High Net Worth Individuals (HNWIs) and business owners to provide guidance on personal tax...