Mortgage Administrator

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Connells Group HQ Full time

Job Title: Mortgage Administrator

Job Summary:

We are seeking a highly skilled and organized Mortgage Administrator to join our team at Connells Group HQ. As a Mortgage Administrator, you will be responsible for progressing mortgage applications through to completion, working closely with solicitors, lenders, and customers to ensure timely and accurate processing.

Key Responsibilities:

  • Progress Mortgage Applications: Proactively progress individual cases from mortgage application through to completion, ensuring all necessary documentation is obtained and processed efficiently.
  • Customer Service: Maintain a positive relationship with customers, responding to their inquiries and resolving any issues that may arise.
  • Team Collaboration: Work closely with our Mortgage Consultants and other team members to support our sales progression pipeline.
  • Workload Management: Prioritize and organize your workload to ensure the best outcome is achieved, meeting deadlines and delivering high-quality results.
  • Problem-Solving: Identify and resolve issues that may impact the mortgage application process, ensuring a smooth and efficient experience for customers.

Requirements:

  • Communication Skills: Possess strong communication skills, able to effectively communicate with customers, solicitors, lenders, and other stakeholders.
  • Problem-Solving: Be confident in dealing with issues as they arise, finding solutions and progressing the mortgage application to completion.
  • Organizational Skills: Work at pace, reviewing data and ensuring information is up to date and accurate.
  • Relationship Building: Build relationships quickly, through strong customer service skills with key people.
  • Drive and Motivation: Be driven and motivated to manage your own workload and meet deadlines.

What We Offer:

  • Training and Development: Superb training and development program with clear career progression opportunities.
  • Industry-Leading Qualification: Opportunity to earn industry-leading qualification.
  • Group Discounts: Group discounts on property services.
  • Free Access: Free access to Lakeshore Fitness.
  • Onsite Amenities: Onsite free parking or shuttle bus from central MK Station.
  • Café Facilities: Subsidized onsite café in addition to Lakeshore Café situated on the business park.
  • Holiday Entitlement: 25 days holiday entitlement in addition to Bank Holidays.

About Us:

Connells Group is one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers, and auctions.

Equal Opportunities Employer:

Connells Group is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.



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